Network and System Support Specialist

PwC is hiring a Network and System Support Specialist in Karachi, Pakistan. Level rates it ; you can apply on PwC.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
PwC mentions visa sponsorship in this posting.
Tools and skills the posting cites include Cisco, Juniper and Tcp Ip.
Level classifies it as a junior role.
Level lists 3,700+ other open roles at PwC.

AI in this role

Network and system support specialist providing IT service desk, troubleshooting, and infrastructure maintenance.

CiscoJuniperTcp IpVpnDns

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Associate

Job Description & Summary

Being one of the leading accounting and professional services firms of the Country, A. F. Ferguson & Co. Chartered Accountants (a member firm of the PwC network) provides assurance, consulting and taxation services. This campaign aims to hire an IT Service Desk specialist for the Firm to join our information technology team based in Karachi. A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying and managing applications that enable our people to work more efficiently and deliver the highest levels of service to our clients.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

We are seeking motivated and skilled Network and System Support Engineers to join our IT team at Level 1 and Level 2 support roles. The ideal candidates will be responsible for providing technical assistance, troubleshooting, and maintaining the network and system infrastructure to ensure optimal performance and reliability. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Technical Skills:

Monitor and maintain network infrastructure, including LAN, routers, switches & wireless network

Strong understanding of TCP/IP, DNS, DHCP, VPN,VLAN and network security concepts.

Assist in network configuration, upgrades, and patch management.

Assist end-users with troubleshooting and resolving hardware, software, and connectivity problems to ensure seamless user experience.

Hands-on experience with networking devices such as Cisco, Juniper, or similar vendors.

Participate in network incident response and provide on-call support as needed.

Assist in capacity planning and recommend upgrades to improve network performance and scalability.

Ensure network infrastructure compliance with annual audit requirements by preparing documentation, identifying gaps, and implementing corrective actions.

Collaborate with other IT teams to escalate and resolve complex technical problems.

Ability to work independently and within a team environment.

Ensure network security by managing access controls, monitoring vulnerabilities, and maintaining secure network configurations.

Good written and communication skills to work with global teams.

Vendor Correspondence, Negotiation & SLA Management

Communicating with vendors for service requests, connectivity issues, repairs, and replacements.

Negotiating turnaround times, resolution targets, and service credits per SLA.

Managing vendor escalations and ensuring timely updates during outages/issues.

Maintaining professional written correspondence (email/ticket notes) and audit-ready records.

Qualification Required: Bachelors in computer science or any equivalent IT Qualification

Minimum Years of Experience: 1.5 years

Certification(s) Preferred: CCNA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

ABBYY FineReader PDF, ABBYY FineReader PDF, ABBYY FlexiCapture, Accepting Feedback, Active Listening, Application Maintenance, Cloud Infrastructure, Communication, Database Administration, Database Management System (DBMS), Database Performance Management, Database Repair, Database Server, Database System Backups, Database System Support, Database Tuning, Data Cleaning, Data Querying, Data Retrieval, Data Virtualization, Device Management, Directory Permissions, Document Processing, Emotional Regulation, Empathy {+ 27 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

How we rate this

Network and System Support Specialist at PwC rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Network and System Support Specialist is an open job at PwC.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Karachi.
The job was posted on August 5, 2026.
Seniority: junior.
Applications are handled by PwC. Apply on PwC

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

CiscoJuniperTcp IpVpnDns

Questions you could be asked

What's a project where you used Cisco hands-on?
Walk me through how you've used Juniper in your day-to-day work.
What are the limits of Tcp Ip that you've run into, and how did you work around them?
What's a project where you used Vpn hands-on?
Walk me through how you've used Dns in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Cisco, Juniper, Tcp Ip, Vpn, and Dns. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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