Network Engineer, Specialist

About Vanguard
Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.

Vanguard India

Vanguard’s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.  

Role Summary

As a Network Engineer, Specialist, this position serves as a senior technical escalation point within the global Network Operations Center, providing advanced troubleshooting, architecture-level insight, and deep subject matter expertise across complex, multi-vendor network environments. The role leads root-cause analysis and major incident resolution, while partnering with engineering teams to strengthen network stability, scalability, and operational excellence.

Responsibilities

• Advanced Incident & Problem Management 
  - Acts as the final escalation point for all high-severity incidents, providing advanced packet analysis, protocol decoding, and cross-platform correlation. 
  - Performs deep-dive RCA, producing engineering-quality post-incident documentation and recommending long-term corrective actions. 
  - Leads network recovery efforts during outages involving routing instability, security events, hardware failures, or cloud connectivity issues. 

• Architecture-Level Network Expertise 
  - Expert proficiency with Cisco IOS, Nexus OS, ACI, and Juniper Junos, with the ability to interpret and troubleshoot complex multi-tier architectures. 
  - Designs and validates routing topologies, including large-scale enterprise BGP and OSPF deployments, multi-homing, route reflectors, graceful restart, fast reroute, and policy-based routing. 
  - Deep understanding of F5 LTM/GTM, load-balancing behaviors, DNS architectures, and SSL offloading. 

• Security, Cloud, & Advanced Platforms 
  - Expert-level support for Cisco ASA, Palo Alto NGFW, IPSec architecture, segmentation policies, and security posture validation. 
  - Advanced experience with AWS Direct Connect, cloud routing, hybrid architectures, and troubleshooting cloud edge connectivity. 
  - Leads analysis of Wi-Fi performance across Aruba WLANs, RF tuning, interference mitigation, and controller-based troubleshooting. 

• Tools, Automation & Visibility 
  - Mastery of packet analysis tools: Solarwinds, APCON, Wireshark, netflow/sflow platforms. 
  - Develops automation scripts for configuration validation, monitoring, and incident response workflows. 
  - Evaluates and integrates new operational tools and observability platforms. 

• Cross-Functional Leadership 
  - Partners with Network Engineering to validate new designs, perform pre-deployment testing, and influence standards. 
  - Mentors junior and mid-level NOC engineers, providing technical coaching, lab guidance, and training material. 
  - Engages directly with vendors for escalated TAC cases, hardware escalations, and architectural reviews. 

Qualifications and Skills

• Minimum 5 years of experience in network administration, including advanced troubleshooting, network design, and implementation.
• Bachelor’s degree (B.E./B.Tech in Computer Science, IT, Electronics & Communication) or MCA; relevant certifications like CCNA, CCNP, or CCDP preferred.
• Expert-level knowledge of BGP, OSPF, VRFs, MPLS fundamentals, L2/L3 architectures, and WAN technologies. 
  - Extensive experience with Cisco, Juniper, Brocade, Palo Alto, Aruba, and F5 ecosystems. 
  - Ability to lead major incidents under pressure with clear communication and technical command. 

Required Certifications 
- Cisco CCNP

 
Preferred Certifications 
- CCIE (Routing & Switching, Enterprise, or Data Center) 
- JNCIP/JNCIE 
- PCNSE (Palo Alto) 
- F5 Certified Administrator or Engineer 
- AWS Advanced Networking 
 
Special Requirements 
- Must participate in 24x7 Tier 3 escalation rotation. 
- May assist in after-hours change execution and major event coverage. 

Location

This role is based in Hyderabad, Telangana at Vanguard India. Only qualified external applicants will be considered.

Our mission

Vanguard adheres to a simple purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Our commitment to you 

Vanguard takes the same long-term view of your success—at work and in life—with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life: 

Financial wellness 
We're committed to enabling your financial success and provide competitive offers and programs. 

Physical wellness 
We're committed to providing benefits that support your physical health and wellness. 

Personal wellness 
We're committed to providing resources that help support the full scope of your life. 

How we work

Vanguard has implemented a hybrid working model for most of our employees (crew members), designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.