NFR Expert (1 LoD)
AI in this role
Provides expertise and analysis for non-financial risk, control, and resilience activities at ING.
Job Description
Organisational Context:
ING is evolving its organisation for non-financial risk, control and resilience activities to create clearer accountability, stronger ownership and a more scalable operating model. The NFR Expert will contribute to effective risk and control management by providing expertise, analysis and practical support across activities that may develop as the future organisation and service scope are further defined.
We are looking for a pragmatic and experienced risk professional who can work independently in a complex international environment, translate requirements into workable solutions and help strengthen the quality, consistency and effectiveness of non-financial risk management.
What you will do:
As an NFR Expert, you will contribute to risk and control activities across an international stakeholder landscape. The precise portfolio may evolve as the future organisation and service scope are further defined. Your key responsibilities include:
- Risk and control management: take ownership of assigned activities, apply relevant procedures and support the identification, assessment, monitoring and mitigation of non-financial risks.
- Policy and methodology implementation: interpret policies, standards and regulatory requirements and translate them into practical processes, guidance and ways of working.
- Analysis and management information: collect and analyse information from multiple sources, identify key themes and impacts, and prepare clear insights and reporting for relevant stakeholders.
- Advisory support: provide authoritative specialist advice to senior stakeholders on risk, control, policy implementation, change initiatives and operational improvements.
- Quality and continuous improvement: assess existing practices, recommend improvements and support the implementation of solutions that strengthen quality, consistency, efficiency and compliance.
- Stakeholder collaboration: build effective partnerships across business, risk and control functions and contribute to alignment, knowledge sharing and effective decision-making.
- Change delivery: contribute to complex initiatives, evaluate possible solutions and help translate strategic priorities into achievable actions and outcomes.
- Capability building: share expertise, provide guidance and informal coaching, and help strengthen risk and control capabilities across the organisation.
Who are we looking for?
- You can make sense of complex, high-volume and sometimes incomplete or contradictory information.
- You apply sound judgement, challenge constructively and address difficult issues when needed.
- You balance the needs of multiple stakeholders and build effective partnerships across organisational boundaries.
- You communicate complex risk and control topics clearly and adapt your message to different audiences.
- You take ownership, deliver on commitments and maintain a strong focus on quality and continuous improvement.
- You work independently while contributing effectively to international and cross-functional teams.
What you will bring:
- A master’s degree or an equivalent level of education.
- Substantial professional experience, typically more than six years, including comprehensive experience in non-financial risk, business control, compliance, resilience, consulting, transformation or a related field.
- Recognised expertise in risk management techniques and strong knowledge of relevant policies, procedures and regulatory requirements.
- Proven ability to identify, assess, prioritise and manage risks and issues in complex business environments.
- Advanced analytical skills, including the ability to use data from multiple sources to identify trends, impacts and practical recommendations.
- Experience interpreting and implementing policies, standards or frameworks and contributing to complex change or improvement initiatives.
- Strong stakeholder-management, influencing, verbal communication and reporting skills, including experience advising senior stakeholders.
- Ability to provide guidance or informal coaching to colleagues; experience supervising more junior colleagues is an advantage.
- Excellent command of English.
Wage (gross) 4 293 EUR/month
*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
We offer you a bunch of great benefits
Friendly working environment
- You build your own working day - flexible working hours and work from home
- Daily working time: 7hrs 45min instead of standard 8hrs
- Daily refreshments - coffee, fruits, drinks
- Fully equipped gym accessible 24 hours / 7 days per week
- Game room with unlimited access
- Modern designed coffee corner and terrace with the grill spot
WellbeING
- Sick leave compensation: up to 80% of the monthly salary
- Life insurance contribution: up to 22,14 EUR/per month
- 3rd pillar contribution: up to 3% from your monthly salary
- 24/7 external mental health support
- Learning opportunities: internal and external learning programs
- Regular teambuildings, social events and communities
YOU/family/friends time
- Extra 3 PERSONAL days per year
- Extra vacation days: up to 10 extra days/per year
- We welcome your ING-positive friends: referrals starting from 1000 EUR
- 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
- Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)
Extra perks
- Yearly bonus based on your performance and company’s results
- Cafeteria points: 50€/month (600€/year) - Multisport card, Alza, Zalando, Cinema City, etc.
- Home office contribution: 20 EUR/per month
- Discounts from our and your favorite stores: up to 30%
- Warm welcome package for your fresh start
- Pet friendly office
How we rate this
NFR Expert (1 LoD) at ING rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where risk management was part of your work. What did you do?
- Tell me about a project where compliance was part of your work. What did you do?
- Tell me about a project where auditing was part of your work. What did you do?
- Tell me about a project where stakeholder management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Risk Management, Compliance, Auditing, and Stakeholder Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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