NSR Program Manager

Amazon is hiring an NSR Program Manager in São Paulo, Brazil. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
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AI in this role

Amazon Brazil is looking for a Program Manager to own the end-to-end New Seller Recruitment (NSR) funnel and accelerate the BR Marketplace.
In this role, you will connect New Seller Launches to the drivers that convert into GMS: New Seller Success, Selection, FBA, Ads, and Discoverability. You will link the drivers across the funnel, pinpoint where performance deviates from plan, and turn that into insight and action for the SSR-M, DSR, Mentor, Marketing, and Program/Product teams.

Key job responsibilities
- Own the end-to-end NSR metrics view across the full funnel — Launches, New Seller Success, Selection, FBA Attach, FTAC, Pricing, Ads Penetration, Discoverability, SWAS, and GMS conversion, connecting inputs to outputs and surfacing the "so what" for leadership.
- Own WBR/MBR and OP1/OP2 metrics responsibility for NSR: build and monitor weekly scorecards, set and track input/output goals across contributing teams, and produce leadership-ready narratives and blurbs.
- Determine the need for deep dives and counter-actions when metrics deviate from plan, decomposing the funnel to isolate root cause (selection volume vs. discoverability vs. conversion vs. pricing).
- Build strong collaborative working relationships with SSR-M, DSR, Mentor, and SSR Marketing teams, aligning weekly on support needs, data integrity, and collaboration opportunities.
- Partner with BI on data validation, methodology consistency, and dashboard automation to ensure the weekly NSR read is accurate and timely.

Basic qualifications

- Experience in program or project management
- Experience using data and metrics to determine and drive improvements
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience working cross functionally with non-tech teams
- Bachelor's degree
- Speak, write, and read fluently in English

Preferred qualifications

- Experience in complex problem solving, and working in a tight schedule environment
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Master's degree in management, business administration, economics, engineering, marketing
- Experience in e-commerce

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How we rate this

NSR Program Manager at Amazon rates 38 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.