Operations Clerk

UPS is hiring an Operations Clerk. Level rates it ; you can apply on UPS.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Microsoft Office, Document Scanning Systems and administrative support.
Level classifies it as a junior role.
Level lists 2,100+ other open roles at UPS.
The role was posted in the last few days.

AI in this role

Provide administrative support, customer service, and document processing to ensure efficient department operations.

microsoft-officedocument-scanning-systems

administrative-supportcustomer-servicedocument-processingorganizationcommunication

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Interested candidates should attach their updated CV and indicate their preferred location and shift:

(Example: Porto 09:00 to 14:00)

We are looking for people who can help us improve our services and customer satisfaction by performing administrative tasks. You'll be part of that team. Do you enjoy working in a dynamic and stimulating environment, with new challenges to solve every day? Do you consider yourself someone who can handle complex situations and meet established deadlines?

Then don't wait any longer and apply now!

What would your day-to-day look like?

Support with the various administrative tasks that may arise daily within the department.
Work collaboratively with colleagues in your department to help achieve company objectives.
Communicate with customers by phone and email.
Welcome and assist customers at reception.
Ensure compliance with all company policies and internal procedures.
Scan and process documents related to shipments and goods.
Carry out other tasks required to support the effective operation of the department.
In short: be proactive and organized, and make a difference in your area of responsibility.

What do we offer?

Competitive salary.
Temporary positions across different locations and work schedules.
Company-provided training.

What do we expect from you?

Intermediate level of English preferred.
Fluency in Portuguese.
Preferred qualification: completion of secondary education (12th grade or equivalent).
Basic computer skills.
Previous experience in a similar role will be considered an asset.
Working Hours:

Lisbon (Monday to Friday)

08:00 - 13:00

16:30 - 21:30

Porto (Monday to Friday)

09:00 - 14:00

15:00 - 20:00

Our Hiring Commitment

At UPS, equal opportunity, fair treatment, and an inclusive work environment are of utmost importance. We are committed to fair treatment in hiring, training, promotion, and compensation decisions based on merit, experience, and other job-related criteria. We do not discriminate against any applicant on the basis of age, race, religion, sex, disability, sexual orientation, or gender identity.

A Little About Our Business

Founded in 1907 as a messenger company in the United States, UPS has grown into a global organization with one of the world's most recognized and admired brands. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories around the world.

Employee Type:

Seasonal (Seasonal)

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

How we rate this

Operations Clerk at UPS rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Operations Clerk is an open job at UPS.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in PT - LISBON (PTLSB).
The job was posted on October 21, 2026.
Seniority: junior.
Applications are handled by UPS. Apply on UPS

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Administrative SupportCustomer ServiceDocument ProcessingOrganizationCommunicationMicrosoft OfficeDocument Scanning Systems

Questions you could be asked

Tell me about a project where administrative support was part of your work. What did you do?
Tell me about a project where customer service was part of your work. What did you do?
Tell me about a project where document processing was part of your work. What did you do?
Tell me about a project where organization was part of your work. What did you do?
Tell me about a project where communication was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Administrative Support, Customer Service, Document Processing, Organization, and Communication. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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