Level

Amazon

Operations Lead | EDSP, MEATR Delivery Service Partners

Amazon is hiring an Operations Lead | EDSP, MEATR Delivery Service Partners in Cairo, Egypt. Level rates it ; you can apply on Amazon.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include Excel, Word and Outlook.
  • Level classifies it as a mid-level role.
  • Level lists 21,000+ other open roles at Amazon.

AI in this role

Manage and expand delivery station operations while tracking performance metrics and driving continuous improvement.

excelwordoutlook
operations-managementperformance-metricsprocess-improvementteam-leadership
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We're seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.

Key job responsibilities
· Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
· Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
· Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
· Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.


A day in the life
Core Job Fundamentals:

1- Monitoring performance of the program daily.
2- Own network compliance score for the associated accounts.
3- Coordinating with various stakeholders to resolve partners escalations.

Internal stakeholders:
Program POC
DS Manager
DS Team Leaders
Fleet Supervisor
Procurement
Payment Team
Learning Ambassador

Basic qualifications

- Speak, write, and read fluently in English
- Experience in an operational role
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Preferred qualifications

- Bachelor's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Operations Lead | EDSP, MEATR Delivery Service Partners at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementPerformance MetricsProcess ImprovementTeam LeadershipExcelWordOutlook

Questions you could be asked

  1. Tell me about a project where operations management was part of your work. What did you do?
  2. Tell me about a project where performance metrics was part of your work. What did you do?
  3. Tell me about a project where process improvement was part of your work. What did you do?
  4. Tell me about a project where team leadership was part of your work. What did you do?
  5. Walk me through how you've used Excel in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Operations Management, Performance Metrics, Process Improvement, Team Leadership, and Excel. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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