Level

Amazon

Operations Manager III

Amazon is hiring an Operations Manager III. It pays $82k-$123k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • The posting mentions operations management, logistics and supply chain among its tools and skills.
  • Level classes it as a senior role.
  • Amazon has 21,000+ other open roles on Level.

AI in this role

Manage overall delivery station operations, performance, and safety for Amazon's Rural Super Rural last-mile network.

operations-managementlogisticssupply-chainteam-leadership
Amazon's Last Mile network delivers millions of packages to customers' doorsteps every day, and our Rural Super Rural (RSR) team takes on some of the most challenging delivery territory — longer routes, lower stop density, and greater distances between stops. We are looking for an Operations Manager to run an entire delivery station, owning everything from cost and budgeting to productivity, quality, and on-time delivery. In this role, you will operate as the general manager of your building, leading a team of exempt leaders and frontline associates while applying Lean continuous improvement methods to solve complex problems unique to rural logistics. Our RSR network is growing, and this is a great time to step into a leadership role where you can shape how we deliver for customers in some of the hardest-to-reach areas.

Key job responsibilities
- Own building-level performance across cost, payroll, productivity, budgeting, quality control, and on-time delivery, using data and Lean continuous improvement methods to drive results.
- Lead, hire, and develop exempt leadership and frontline associates, building a culture of accountability, continuous feedback, and professional growth across all shifts.
- Drive safety as the top priority by modeling safe behaviors, conducting regular gemba walks, integrating safety into daily planning, and holding your leadership team accountable for improvements.
- Collaborate with cross-functional partners including Safety, Human Resources, Engineering, and Loss Prevention to develop and execute plans that meet building objectives and improve the associate experience.
- Identify systemic operational issues through root cause analysis, develop solutions that account for upstream and downstream impacts, and implement scalable process improvements across the building.

A day in the life
You will start your day reviewing safety metrics and building performance with your leadership team, then set clear priorities for the shift ahead. From there, you will walk the floor to observe operations firsthand, coach managers in real time, and work through emerging challenges. You will also partner with support teams on improvement initiatives and join planning discussions that connect your building's results to broader RSR network goals. Our buildings operate 24 hours a day, and this position may require nights and/or weekends.

About the team
Rural Super Rural (RSR) sits within Amazon's Last Mile network, focused on delivering packages to customers in rural and less densely populated areas. These regions present unique operational challenges that require thoughtful planning and strong execution to maintain speed and reliability. Our network is growing, and our team is powered by a combination of delivery partners, technology, and the frontline teams who bring the customer experience to life every day. If you are excited about leading an entire building and making a direct impact on how customers receive their orders, we would love to hear from you.

Basic qualifications

- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred qualifications

- 3+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, WV, Davisville - 81,900.00 - 122,800.00 USD annually

How we rate this

Operations Manager III at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementLogisticsSupply ChainTeam Leadership

Questions you could be asked

  1. Tell me about a project where operations management was part of your work. What did you do?
  2. Tell me about a project where logistics was part of your work. What did you do?
  3. Tell me about a project where supply chain was part of your work. What did you do?
  4. Tell me about a project where team leadership was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Operations Management, Logistics, Supply Chain, and Team Leadership. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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