Operations Officer - Transfer Unit

ADIB is hiring an Operations Officer - Transfer Unit. Level rates it ; you can apply on ADIB.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions banking operations, mortgage processing and customer service among its tools and skills.
Level classes it as a mid-level role.
ADIB has 90 other open roles on Level.

AI in this role

Manage transfer operations, land department registrations, and mortgage processing within established bank policies.

banking-operationsmortgage-processingcustomer-service

Role: Operations Officer - Transfer Unit
Location: Abu Dhabi

Role Purpose:

Transfer Operation Officer main responsibility is to ensure smooth operations of daily routine work to be carried out without any major hurdles and ensure that client [business] served well to carry on the daily operations. All these need to be carried within defined policy and procedures and SLAs / agreed timeline.

This position ensure the Bank is protected at all times with appropriate source documents, legally enforceable charge documentations/Securities and monitored through a follow up system for routine actions.

Key Accountabilities of the role

Ensure that the role and responsibilities assigned, which can be updated as and when required, are adequately followed / completed well in time with no compromises on defined policy and procedures / controls.
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Maintain high standard of customer service management
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Manage transfer/registration at land department by coordinating with ADIB customer and sales team to process property registration appointments at land department .
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Handle mortgage for government housing program such as ADHA , SZHP
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Ensure following the schedule of appointment confirmed to sales /customers for registration of properties in respective land department.
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Report issues identified in any process, to be followed, to the line manager on time for timely escalation / resolution.
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Responsible for reviewing cases associated from Booking to Mortgage perfection and completing the tasks within in functional framework. Also responsible for pending cases to be accomplished in due course.
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Provide assistance to Manager in formulating/updating and implementing SOPs for the department and enhance SOP to bring more control.
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Visit banks for Buyout payment and collection of the documents.
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Maintaining tracking MIS of Each Case processes at respective Emirates.
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In depth knowledge to handle the of Home Finance End to End process login till Disbursement.
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All Cases Mortgage and Transfer should be process as per the Policy guideline.
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Complete file conversion from Advance to Ijara within agreed TAT

Specialist Skills / Technical Knowledge Required for this role:

A thorough understanding of Banks Policies and Product Knowledge

A thorough understanding of Islamic Products

Ability to work with minimal supervision

How we rate this

Operations Officer - Transfer Unit at ADIB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Operations Officer - Transfer Unit is an open job at ADIB.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in United Arab Emirates.
The job was posted on October 8, 2026.
Seniority: mid.
Applications are handled by ADIB. Apply on ADIB

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Banking OperationsMortgage ProcessingCustomer Service

Questions you could be asked

Tell me about a project where banking operations was part of your work. What did you do?
Tell me about a project where mortgage processing was part of your work. What did you do?
Tell me about a project where customer service was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Banking Operations, Mortgage Processing, and Customer Service. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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