Operations Processor

About this role:

Wells Fargo is seeking a Operations Processor

In this role, you will:

• Support standard, complex, and repetitive requests to maintain a manageable workload and limit disruption in the Commercial Cards Sales process.
• Perform moderately complex operations duties in support of either a service center or department environment
• Require considerable knowledge of company personnel policies and practices
• Collect data and prepare related operational reports
• Prepare input forms for automated data processing system
• Utilize the company's internal operations to perform duties
• Coordinate projects
• Furnish information to authorized persons
• Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation

Required Qualifications:

• 2+ year of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• B.COM / BBA / MBA or equivalent.
• Knowledge of Banking, Payments and Cards gives an edge.

Job Expectations:

• Support Commercial Card sales growth by managing client data, preparing business reports, processing account requests, and partnering with stakeholders to deliver high-quality operational support.

• Support Commercial Cards Sales Analysts and Account Managers by gathering and maintaining client and program data.
• Prepare reports, presentations, and business insights to help sales teams identify growth opportunities for clients.
• Process account maintenance requests, amendments, addendums, and onboarding-related activities within established service levels.
• Coordinate with cross-functional teams to ensure accurate and timely completion of client requests and sales support activities.
• Monitor workflow queues, maintain data quality, and provide operational support for new and existing Commercial Card programs.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.