Level

FlixTrain

Operations Specialist

FlixTrain is hiring an Operations Specialist in Lima, Peru. Level rates it ; you can apply on FlixTrain.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include Excel, operations management and stakeholder management.
  • Level classifies it as a mid-level role.
  • Level lists 127 other open roles at FlixTrain.

AI in this role

Manages day-to-day operations and bus partner relationships for Flixbus in Peru, ensuring high quality and safety standards.

excel
operations-managementstakeholder-managementlogisticskpi-monitoringnegotiation

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. 

We're looking for a motivated and driven Operations Specialist (m/f/d) who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. You will be working in a rapidly scaling-up environment and being responsible for managing operational topics concerning Flixbus’ bus partners in Perú.

This role will be based in Lima, Perú under a hybrid working model.

About the Role

  • Build, maintain, and develop long-lasting relationships with bus partners & bus station.
  • Manage day-to-day interactions with our bus operators to ensure there is no disruption.
  • Monitor operators’ adherence to our processes and standards and carry out audits with operators to ensure they follow quality and safety standards. 
  • Ensure compliance with Flixbus procedures and protocols.
  • Monitor and analyse KPIs to identify areas for improvement, providing actionable recommendations to enhance partner performance and service quality.
  • Work cooperatively with our operators to ensure that their information on our platform is updated, as well as track training process for bus drivers. 
  • Collaborate cross-functionally with internal teams (e.g., Network Planning, Business Development) for seamless operations.

About You

  • 5+ years of work experience in operations, ideally in dynamic daily environment within transportation, logistics, mobility, or delivery sectors.
  • Fluent Spanish and English is a must.
  • Ability to adequately deal with different stakeholders (e.g. business partners, bus drivers, station managers, or regional authorities) with high social and negotiation skills.
  • Advanced Excel skills.
  • Trustworthiness, engagement, and flexibility as well as a hands-on mentality.
  • Organized, independent, reliable and responsible working style.
  • Strong Analytical skills.

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!  

What We Offer

  • Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family. 
  • Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year. 
  • Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life. 
  • Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. 
  • Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills. 
  • Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career. 

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

Why Join Flix?

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you! 

 

How we rate this

Operations Specialist at FlixTrain rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementStakeholder ManagementLogisticsKpi MonitoringNegotiationExcel

Questions you could be asked

  1. Tell me about a project where operations management was part of your work. What did you do?
  2. Tell me about a project where stakeholder management was part of your work. What did you do?
  3. Tell me about a project where logistics was part of your work. What did you do?
  4. Tell me about a project where kpi monitoring was part of your work. What did you do?
  5. Tell me about a project where negotiation was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Operations Management, Stakeholder Management, Logistics, Kpi Monitoring, and Negotiation. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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