Operations Specialist

RELX is hiring an Operations Specialist. Level rates it ; you can apply on RELX.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Level classifies it as a mid-level role.
Level lists 791 other open roles at RELX.
The role was posted in the last few days.

AI in this role

The function is accountable in the following areas:

A good command of interpreting written English language.
Ability to work well on own initiative and able to remain focused.
Good organizational and time management skills with ability to meet deadlines.
A keen eye for detail and accuracy, with a demonstrable ability to summarize information quickly and accurately.
Confidence in asking questions and seeking validation.
Ability to provide customer support through email, chat or phone calls
Ability to support any volume-based customer facing or back-office requirement as needed by the business
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Qualifications/Requirements:

Bachelor's degree in any field or has completed 2 years level in College without back subjects or incomplete units
Completed at least 2 years level in college (no back subjects/incomplete units) can be considered depending on the years of BPO experience
Fresh graduates can be accommodated depending on communication skills and behavioral aspect
At least 1-2 years BPO/shared service or relevant experience
Basic knowledge of standard computer applications (Word, Excel, Outlook, Internet applications)
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives
Ability to work with deadlines
Has great attention to detail
Excellent English oral and written communication skills
Flexible and can adapt to different business requirements, onsite or hybrid work arrangement and rotating work schedule
Amenable to work in ILO site

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How we rate this

Operations Specialist at RELX rates 34 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.