Level

Ro

Operations Supervisor - Romeoville, IL

Ro is hiring an Operations Supervisor - Romeoville, IL. Level rates it ; you can apply on Ro.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include Pharmacy Automation Equipment, operations management and team leadership.
  • Level classifies it as a mid-level role.
  • Level lists 51 other open roles at Ro.

AI in this role

Supervise daily pharmacy fulfillment operations, lead pharmacy technicians, and optimize fulfillment workflows and automation equipment.

pharmacy-automation-equipment
operations-managementteam-leadershipprocess-improvementcompliance
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.   Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
As the Operations Supervisor, you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures.   You will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Operations Supervisor also plays a key role in compliance adherence  and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.   This posting is for our location in Romeoville, Illinois. This hire is for a full time role.

How we rate this

Operations Supervisor - Romeoville, IL at Ro rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementTeam LeadershipProcess ImprovementCompliancePharmacy Automation Equipment

Questions you could be asked

  1. Tell me about a project where operations management was part of your work. What did you do?
  2. Tell me about a project where team leadership was part of your work. What did you do?
  3. Tell me about a project where process improvement was part of your work. What did you do?
  4. Tell me about a project where compliance was part of your work. What did you do?
  5. Walk me through how you've used Pharmacy Automation Equipment in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Operations Management, Team Leadership, Process Improvement, Compliance, and Pharmacy Automation Equipment. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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