Etihad AirwaysOperations Systems Specialist - Departure Control Systems
Etihad Airways is hiring an Operations Systems Specialist - Departure Control Systems in Abu Dhabi, United Arab Emirates. Level rates it ; you can apply on Etihad Airways.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- The posting mentions system configuration, airport operations and project management among its tools and skills.
- Level classes it as a mid-level role.
- Etihad Airways has 97 other open roles on Level.
- Posted within the past two weeks.
AI in this role
Lead the optimisation, configuration, and delivery of airport Departure Control Systems (DCS) to enhance operational efficiency.
Synopsis
We are seeking an experienced Operations Systems Specialist to lead the optimisation and delivery of airport operational systems, with a primary focus on the Departure Control System (DCS). Acting as the bridge between Airport Operations, IT, vendors, and business stakeholders, you will drive system enhancements, lead strategic projects, support airport deployments, and translate operational needs into technology solutions that improve efficiency, compliance, and the passenger experience.
Key Accountabilities
- Act as the SME for the Departure Control System (DCS), providing functional expertise and support to stakeholders across the airport operation.
- Own and maintain DCS configurations, ensuring alignment with operational, commercial, and regulatory requirements.
- Act as the key liaison between Airport Operations, IT, vendors, and business stakeholders, translating requirements into system solutions.
- Lead cross-functional projects and system enhancements, ensuring successful delivery and adoption within the operational environment.
- Support the deployment of DCS solutions at new airports, ensuring operational readiness and successful implementation.
- Manage testing, validation, documentation, and change activities associated with system enhancements and releases.
- Drive continuous improvement through optimisation of airport processes, system capabilities, operational performance, and customer experience.
Education & Experience
- Minimum 5 years’ operational experience in airline and/or ground handling operations.
- On-the-job DCS training.
- Strong analytical and problem-solving skills.
- Ability to manage system configurations and deployments.
- Minimum high school diploma.
- Subject matter expertise in departure control and/or reservations systems.
- Working understanding of system integration with airline operational workflows.
Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.
To learn more visit www.etihad.com
Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.
How we rate this
Operations Systems Specialist - Departure Control Systems at Etihad Airways rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where system configuration was part of your work. What did you do?
- Tell me about a project where airport operations was part of your work. What did you do?
- Tell me about a project where project management was part of your work. What did you do?
- Tell me about a project where stakeholder management was part of your work. What did you do?
- Tell me about a project where business analysis was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: System Configuration, Airport Operations, Project Management, Stakeholder Management, and Business Analysis. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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