Operations Team Leader

UPS is hiring an Operations Team Leader. Level rates it ; you can apply on UPS.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Microsoft Office, leadership and operations management.
Level classifies it as a mid-level role.
Level lists 2,000+ other open roles at UPS.
The role was posted within the past week.

AI in this role

Oversees package operations, coordinates shift activities, and manages frontline staff performance at UPS.

microsoft-office

leadershipoperations-managementteam-management

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Working time: Monday to Saturday

Working shift: 1PM - 10PM

Plans and coordinates initiatives to enhance the operational efficiency and effectiveness of package operations. Oversees and manages command and control functions within conventional and/or automated package facilities. Ensures compliance with regulatory requirements. Leads inside package operations that support package operation performance. Develops and executes strategies to achieve business KPI's.

Accountable for the performance and results of a team(s). Primary focus is a people manager who connects or integrates processes and people. Coordinates the work of the team across the organization. Makes decisions on hiring, pay, and performance.

Runs a shift of frontline employees

Assigns tasks and manages progress. Problems are typically routine and not complex; resolution guided by policies and procedures. Ensures completion of day-to-day assignments within shift. Impacts the results of a shift.

Your skill and requirements:

Potential to build up Leadership Skill

Driving skill with B driving license, understand about automotive is recommended

Good computer literacy

Proficient in English

3 -5 years relevant experience in similar capacity

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

How we rate this

Operations Team Leader at UPS rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Operations Team Leader is an open job at UPS.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in VN - HCMC CENTER (VNHOC).
The job was posted on October 29, 2026.
Seniority: mid.
Applications are handled by UPS. Apply on UPS

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

LeadershipOperations ManagementTeam ManagementMicrosoft Office

Questions you could be asked

Tell me about a project where leadership was part of your work. What did you do?
Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where team management was part of your work. What did you do?
What's a project where you used Microsoft Office hands-on?

Adapt your resume

List these exact terms on your resume: Leadership, Operations Management, Team Management, and Microsoft Office. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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