Paralegal - Litigation/Arbitration

SoFi is hiring a Paralegal - Litigation/Arbitration. Level rates it ; you can apply on SoFi.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions matter management, document review and legal hold among its tools and skills.
Level classes it as a mid-level role.
SoFi has 56 other open roles on Level.
Posted within the past two weeks.

AI in this role

Paralegal to support litigation and arbitration with matter management, document collections, and legal workflows.

matter-managementdocument-reviewlegal-holdlitigation-support

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

We are seeking an experienced and highly organized Paralegal to support SoFi’s Litigation and Arbitration group within our Legal Department. Key responsibilities include end-to-end matter management, assisting with document collections and reviews, legal invoice and vendor tracking, legal hold implementations, and providing support to in-house counsel on legal requests. This role oversees daily process management for the team and reports to the Senior Paralegal, Service of Process Manager.

The ideal candidate brings a strong background supporting litigation and arbitration in both law firm and in-house settings, alongside hands-on experience in matter management and legal support workflows. Detail-oriented and proactive, you excel at partnering with attorneys, outside counsel, and cross-functional teams to navigate complex legal disputes.

What you’ll do:

Experienced and highly organized paralegal to support SoFi’s Litigation and Arbitration group.
Proven hands-on experience with end-to-end matter management in law firm and in-house settings.
Direct experience assisting with document collections, review, and legal hold implementations.
Strong background in managing legal invoices, tracking, and maintaining vendor relationships.
Ability to oversee daily process management and streamline legal support workflows for the paralegal team.
Proven track record of supporting in-house counsel with responding to complex legal requests.
Detail-oriented and proactive mindset suited for navigating complex legal disputes.
Excellent collaboration skills for partnering effectively with attorneys, outside counsel, and cross-functional teams.
Solid background supporting litigation and arbitration matters across various stages.

What you’ll need:

Bachelor’s degree or equivalent professional experience; paralegal certification is a plus.
4+ years of experience as a paralegal, in either a law firm or in-house legal department. At least 2 years experience as a paralegal in a law firm is strongly preferred.
Strong experience with litigation tracking and case management platforms (e.g., Legal Tracker, CounselLink, or similar).
Strong knowledge of the subpoena and litigation and arbitration processes.
Excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously while meeting multiple, and often short, deadlines.
Strong written and verbal communication skills.
Comfort working cross-functionally with attorneys, cross-functional partners, and external service providers.
Ability to exercise sound judgment, maintain confidentiality, and operate in a fast-paced environment with minimal supervision.
Experience in fintech, financial services, or a regulated environment is a plus.

Nice to have:

Experience working for a financial services company and/or in-house legal department.
Proficiency with Legal Tracker, LexisNexis, and Relativity/other e-discovery platforms.
Experience e-filing via PACER and state court online filing systems. Experience with Atlassian/Jira or other workflow management software.

Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

How we rate this

Paralegal - Litigation/Arbitration at SoFi rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Paralegal - Litigation/Arbitration is an open job at SoFi.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in United States.
The job was posted on October 13, 2026.
Seniority: mid.
Applications are handled by SoFi. Apply on SoFi

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Matter ManagementDocument ReviewLegal HoldLitigation Support

Questions you could be asked

Tell me about a project where matter management was part of your work. What did you do?
Tell me about a project where document review was part of your work. What did you do?
Tell me about a project where legal hold was part of your work. What did you do?
Tell me about a project where litigation support was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Matter Management, Document Review, Legal Hold, and Litigation Support. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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