Payroll Vendor Manager, Amazon Global Payroll team

Amazon is hiring a Payroll Vendor Manager, Amazon Global Payroll team in Hyderabad, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Excel, Wikis and vendor management.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Manage payroll vendors, contracts, and continuous improvement initiatives for global payroll operations.

ExcelWikis

vendor-managementpayrollnegotiationprocess-improvementcontract-management

The Amazon Payroll team within Amazon Finance Operations (FinOps) is a fast-paced, team-focused, dynamic environment. Our mission is to pay employees accurately and on time, every time, whilst keeping our costs controlled and complying with all regulatory requirements. The Amazon Payroll team is looking for an energetic, enthusiastic relationship manager with outstanding analytical, negotiation, and project management skills to join our Vendor Management team.

The Payroll Vendor Manager is responsible for payroll vendor selection, and vendor management across all countries. This position will help oversee the performance of payroll service providers (vendors) and keep all agreements current. The incumbent is required to build strong relationships with Legal, Finance Operations, Tech, Compliance, HR, and regional payroll operations teams.

This broad role is not only a relationship management role, it also focuses on Operational Excellence by partnering with Lean Six Sigma Black Belt team members to support continuous improvement of Amazon processes, aligning them with customer requirements, and delivering positive impacts in controllership, quality, and cost savings. This role may expand beyond the payroll space to support internal partners in FinOps and HR as needed. This position will initially have no direct reports.

Key job responsibilities
Responsibilities include but are not limited to:
● Supporting the management of payroll vendor selection.
● Supporting market research activities.
● Supporting the negotiation and maintenance of contracts, ensuring reduction of cost per pay slip and alignment with Amazon's compliance and control requirements.
● Assisting and participating in vendor meetings as required.
● Analyzing and developing vendor performance data to support vendor governance.
● Analyzing vendor cost and cost improvement opportunities, monitoring monthly spending patterns, and identifying exceptions and areas for potential improvement.
● Deep diving customer pain points in a country and making recommendations for scalable solutions.
● Responding to escalations in a timely manner
● Supporting continued development of materials, techniques, and metrics to identify opportunities to improve VM tools, systems, and processes.
● Building and maintaining knowledge management tools such as wikis and shared drives.
● Training and mentoring stakeholders in vendor-related processes.

Key skills required
● Experience in payroll, HRO, or BPO services, account management, process improvement, procurement, contract negotiation, and creation. Ability to invent and simplify processes, adopt AI tools to drive efficiency, and willingness to learn the payroll cycle and collaborate across multiple teams.
● Communication, problem-solving, process improvement, stakeholder management, negotiation skills, and experience leveraging AI tools for operational improvement.

Basic qualifications

- Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, or a related field
- 3+ years of vendor management, or 3+ years of relevant discipline work experience
- 3+ years of data analysis work and leveraging analytics to make decisions experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience with advanced use of Excel and using statistical analysis applications, or experience in vendor management
- 3+ years of vendor management, or 2+ years of relevant discipline work experience
- 3+ years of experience in vendor management, procurement, contract negotiation, or account management

Preferred qualifications

- Experience in payroll operations
- Experience managing and negotiating contracts and vendor relationships
- Experience delivering Lean/Six Sigma projects such as Kaizens, Greenbelts, and continuous improvement initiatives, this should include needs assessment, business case creation, scope definition, project planning and project implementation
- Experience in creating process improvements with automation and analysis, or experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes
- Experience communicating results to senior leadership, or experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan
- Master's degree (MBA or related discipline)
- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
- Experience with end-to-end project management, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- Experience building and scaling knowledge management systems (wikis, runbooks, shared repositories).

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Payroll Vendor Manager, Amazon Global Payroll team at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Payroll Vendor Manager, Amazon Global Payroll team is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, TS, Hyderabad.
The job was posted on September 25, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Vendor ManagementPayrollNegotiationProcess ImprovementContract ManagementExcelWikis

Questions you could be asked

Tell me about a project where vendor management was part of your work. What did you do?
Tell me about a project where payroll was part of your work. What did you do?
Tell me about a project where negotiation was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Tell me about a project where contract management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Vendor Management, Payroll, Negotiation, Process Improvement, and Contract Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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