People Operations Specialist (freelance)

About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com.

Mirakl in Numbers:

• 🗓️ Founded in 2012 | Member of French Tech Next40
• 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success
• 🏆 Get Things Done:  We prioritize action and efficiency for impactful results
• 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence
• 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• 🤝 Satisfy & Empower Clients: We're committed to our clients' success

Freelance People Operations Specialist – France 

About the role

You are joining the People Operations team on a 12-month contractor mission at a pivotal moment. As we automate and redesign our HR processes, we need someone who can ensure operational excellence for our France population of nearly 400 employees, so the team can focus on transformation without dropping the ball on the day-to-day.

You will be the operational backbone for France HR, working hand-in-hand with the Senior People Operations Partner who owns the roadmap, and collaborating with our People Ops Apprentice on payroll preparation. If you are the type who thrives in fast-moving environments, gets satisfaction from a clean payroll run, and genuinely cares about the employee experience, this mission is for you.

Our tools: Lucca, BambooHR, Silae (outsourced payroll), Siit, Dust (AI & automation), Google Workspace.

Your responsibilities

Payroll & personnel administration

• Track absences, leave, sick leave, and administrative events impacting payroll.
• Prepare and consolidate variable payroll elements, ensuring accuracy and completeness, in collaboration with the People Ops Apprentice.
• Contribute to monthly payroll closings in collaboration with Finance, our external payroll provider, and the Senior People Operations Partner.
• Ensure compliance and accuracy of employee records.
• Contribute to monthly payroll closings in collaboration with Finance, the payroll provider, and the Senior People Operations Partner.
• Oversee employee benefits administration (health insurance, meal vouchers, transport, etc.).

Employee Lifecycle

• Manage onboarding, internal mobility, and offboarding for France-based employees,
• Produce administrative documents (employment contracts, amendments, certificates, etc.),
• Support managers and employees on day-to-day HR matters and handle requests in line with defined SLAs,
• Work closely with People Partners to ensure rigorous follow-up and an excellent employee experience.

What we are looking for

• 5+ years of experience in French personnel administration and payroll.
• Strong knowledge of French employment law.
• Significant experience managing outsourced or in-house payroll (knowledge of Silae is a plus).
• Experience across the full employee lifecycle.
• First exposure to an international environment.
• Advanced English proficiency (C1 level minimum)
• Service-oriented, rigorous, and highly organized.
• Ability to manage multiple topics in parallel in a fast-paced, high-growth environment.
• Experience working alongside or in support of a senior HR lead.
• Comfortable with HR tools and data; knowledge of Lucca or BambooHR is a plus.

Freelance contract based in Paris or Bordeaux, with 4 days on-site per week.

Daily rate ranging from €500 to €800, depending on profile and experience

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French. 

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.