People Partner - IT & Product

We’re Capital on Tap 👋
💳 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started!

🏡🏢This is a Hybrid role, working 2-3 days per week in our London office.

What You’ll Be Doing

We’re looking for a proactive People Partner to join our team, supporting our high-performing IT and Product Teams in London. You’ll work closely with the Lead People Partner to deliver a great employee experience, championing our culture, values, and ways of working.

• Act as a trusted first point of contact for managers and employees, providing first-line support and strengthening managerial effectiveness.
  
  
• Support and coach managers through ER, helping them build confidence in handling cases effectively and autonomously.
  
  
• Use People data and insights to help identify and recommend proactive solutions to the People & Talent team and the wider business.
  
  
• Support the Lead People Partner on initiatives related to performance management, learning & development, wellbeing, and inclusion.
  
  
• Support the delivery of key people programs and cyclical processes.
  
  

What We’re Looking For

• Previous experience as a People Partner, ideally in a fast-paced environment and supporting IT and/or Product teams.
  
  
• Excellent communication and relationship-building skills - calm under pressure and confident advising managers.
  
  
• Good understanding of UK employment law and HR policies.
  
  
• Experience in contributing to broader people initiatives such as performance management, engagement cycles and management training.
  
  
• Resilient, solutions-focused, and motivated to grow and develop within a supportive team.
  
  

Diversity & Inclusion 🌈

We welcome, consider, and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks

We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:

🏥 Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
❤️ Access to a women's health platform via Hertility
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

Other Info
👍Check out our ‘Top Tips’ for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
📧Email careers@capitalontap.com if you have any questions.

Excited to work here? Apply!
If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)