Pool / Beach Server, Season 2027 | One&Only Aesthesis, Athens

Pool / Beach Server, Season 2027 | One&Only Aesthesis, Athens
(21844)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Wrapped in ancient mythology in the heart of the Athenian Riviera, where lavender lands meet sapphire waters and our collection of rooms, suites and villas embody the timeless glamour of the Aegean. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Role

As a Pool & Beach Waiter/Waitress at One&Only Aesthesis, you will be responsible for delivering exceptional food and beverage service to guests enjoying our pools, beach areas, and outdoor venues. You will create memorable experiences through attentive, personalized service while embodying the warmth, elegance, and luxury hospitality standards of the One&Only brand. The ideal candidate is energetic, guest-focused, and passionate about delivering seamless service in a dynamic outdoor environment.

Key Duties and Responsibilities

• Provide exceptional food and beverage service to guests in poolside, beach, and outdoor recreational areas.
• Anticipate guest needs and deliver personalized, attentive, and proactive service.
• Demonstrate comprehensive knowledge of food and beverage menus to confidently recommend items and answer guest inquiries.
• Take and accurately process guest orders using company systems and procedures.
• Serve food and beverages promptly, ensuring presentation and quality standards are maintained at all times.
• Monitor guest satisfaction throughout their experience and respond efficiently to requests and preferences.
• Set up, maintain, and organize assigned service areas, stations, and equipment.
• Ensure sunbeds, cabanas, and guest areas are presented according to resort standards where applicable.
• Maintain cleanliness and organization of all service areas throughout the shift.
• Handle guest concerns professionally and escalate issues when appropriate.
• Collaborate closely with kitchen, bar, pool, beach, and service teams to ensure smooth operations.
• Ensure all billing, cash handling, and point-of-sale procedures are followed accurately.
• Adhere to all health, safety, hygiene, and responsible alcohol service regulations.
• Uphold Forbes Travel Guide and LQA service standards in all guest interactions.
• Support colleagues and contribute to a positive, collaborative, and guest-focused team environment.

Skills, Qualifications & Requirements

• Minimum 1-2 years of experience in a food and beverage service role within a luxury hotel, resort, beach club, restaurant, or hospitality environment.
• Strong understanding of food and beverage service standards and guest engagement principles.
• Knowledge of LQA and Forbes Travel Guide standards is considered an advantage.
• Excellent communication and interpersonal skills with a genuine passion for guest service.
• Ability to work effectively in a fast-paced outdoor environment while maintaining attention to detail.
• Professional appearance, positive attitude, and strong personal presentation.
• Ability to work under pressure and manage multiple guest requests simultaneously.
• Strong teamwork and collaboration skills.
• Fluency in English is essential; additional languages are considered an advantage.
• Knowledge of POS systems and basic cash-handling procedures is beneficial.
• Flexibility to work shifts, weekends, and public holidays.
• A passion for luxury hospitality and creating memorable guest experiences.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.