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Principal, Chief of Staff & Business Operations, Global Network Delivery

Amazon is hiring a Principal, Chief of Staff & Business Operations, Global Network Delivery in Seattle, United States. It pays $177k-$239k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • Level classifies it as an executive role.
  • Level lists 20,000+ other open roles at Amazon.
  • The role was posted in the last few days.

AI in this role

Amazon Web Services (AWS) is seeking a Principal Chief of Staff & Business Operations Lead for the Global Network Delivery (GND) organization. This is a senior individual contributor role and the strategic partner to the GND Director. You will set direction, not just run process: deciding with leadership what GND should commit to, how it resources those commitments, and how it represents them to VP leadership in AWS Infrastructure Services (AIS).

You will own the org's strategy narrative and goals portfolio, build the headcount and productivity case behind every plan, lead builder sentiment strategy, and connect the work of principals across GND into one coherent picture. You will challenge senior leaders, frame hard tradeoffs, and be measured on business outcomes, not on alignment or document quality.

Key job responsibilities
- Own GND's annual strategy document that sets direction for the business. Synthesize inputs across functions into a small set of bets with clear investment rationale.
- Hold a high bar on goals. Advise leaders on which goals should be up-leveled, down-leveled, added, or cut, identify missing priorities, and push back when goals are too safe or not measurable.
- When resources are constrained, frame the options and make a recommendation on what to fund, delay, or stop, with the data and judgment to defend it.
- Partner across GND to connect efforts that cut across the organization. Merge overlapping work, assign owners to gaps, and give leadership one view of cross-cutting programs.
- Design the leadership team's operating cadence and decision rights so staff time goes to strategy and decisions rather than status.
- Own the HC model behind the annual plan in partnership with Finance and HRBP. Make sure every HC ask is tied to demand, productivity assumptions, and priorities, and is defensible at VP level.
- Set the standard for operating plans, goals, and review mechanisms and make sure review findings feed back into goals and plans. Day-to-day operation of these mechanisms may be delegated.
- Partner with leadership and HRBP on org health, talent processes, and recruiting programs, and raise the bar on the employee experience across GND.

Basic qualifications

- Bachelor's degree in science, technology, engineering, math, business or equivalent
- 10+ years of program or project management experience
- Experience partnering with executive-level leaders to identifying and solving business issues
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Experience analyzing HR data and translating metrics into actionable workforce strategies
- Experience influencing at all levels within an organization, particularly at the executive level

Preferred qualifications

- MBA, or 6+ years of in program management, workforce strategy development, or metrics-driven decision making experience
- Experience in data center engineering or operations, or experience in facilities management
- Experience delivering results for large, cross-functional initiatives/projects, or experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)
- Experience building and effectively executing a strategy from the ground up, including designing roadmaps to drive incremental progress towards long-term vision and goals
- Experience driving employee engagement
- Experience leading time studies, productivity analysis, or operational efficiency programs

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, WA, Seattle - 176,900.00 - 239,400.00 USD annually

How we rate this

Principal, Chief of Staff & Business Operations, Global Network Delivery at Amazon rates 38 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

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