Principal Product Manager, AI - Hybrid

This position is based in San Jose, CA or North Carolina and operates under a hybrid work model.

The Enterprise AI Platform team is the central engine for Cisco’s enterprise AI strategy. Comprising experts across engineering, UX, and product, we own the platform that enables the development of AI solutions for enterprise problems at scale. 

As a Principal AI Product Manager, you will play a critical role in driving the roadmap for Cisco's agentic platform and experiences. You will own the product lifecycle end-to-end, translating complex technical capabilities into actionable roadmaps. You will collaborate cross-functionally to deliver secure, high-impact AI solutions that empower our global workforce. 

Key Responsibilities 

• Product Strategy & Roadmap: Develop and refine the vision, strategy, and roadmap for enterprise AI solutions, aligning with stakeholder needs and Cisco’s business goals. 
• Requirements Gathering & PRD Ownership: Lead the requirements gathering process; synthesize user problems and solution ideas from focus groups and other sources into clear, actionable Product Requirement Documents (PRDs). 
• Cross-Functional Leadership: Work closely with engineering, design, security, legal, and business teams to ensure successful product delivery and compliance with privacy/security standards. 
• User-Centric Design: Advocate for automation features that address high-impact workflows and integrate with complex enterprise tools (e.g., Webex, Outlook, SharePoint, Jira). 
• Stakeholder Engagement: Facilitate user focus groups, synthesize feedback, and iterate on prototypes to ensure solutions meet real-world needs. 
• Metrics & Success Evaluation: Define indicators for pilots and user testing; analyze data to advise product improvements and drive adoption. 

• 10+ years in product management, with specific domain experience in AI (e.g., Machine Learning, Natural Language Processing, or Reinforcement Learning). 
• Proven track record of launching successful products from concept to pilot to deployment in enterprise environments. 
• Experience working with technical teams and understanding APIs, integrations, and enterprise data architectures. 
• Strong analytical skills; comfortable synthesizing complex feedback and translating it into clear product requirements. 
• Strong familiarity with privacy, security, and compliance requirements in SaaS/enterprise environments. 

• Deep expertise in generative AI or large-scale automation platforms. 
• Experience facilitating workshops, focus groups, and user testing. 
• Ability to work independently and lead cross-functional teams in a hybrid office environment (San Jose, RTP, or Seattle). 
• Experience in building privacy-forward and trustworthy experiences 
• Strategic vision with a hands-on approach to execution and metric-driven product management. 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.