Principal Technical Marketing Engineer

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Principal Technical Marketing Engineer to join our team. This is a hybrid role, based in San Jose, CA or remote within the USA, reporting to the Zero Trust Cloud product management team. As the lead Principal TME for the Zero Trust Cloud team, you will be the definitive technical authority and storyteller for Zscaler’s Cloud Workloads portfolio. You will translate complex cloud security innovations into high-impact architectures and narratives that drive global market adoption across both internal teams and external customers.

What you’ll do (Role Expectations)

• Own technical messaging and reference architectures for macro use cases with Zscaler Zero Trust Gateway across AWS, Azure, GCP, OCI, and private clouds
• Drive adoption of micro use cases by showcasing Zscaler Microsegmentation policy automation for virtual machines and Kubernetes environments
• Deliver global technical evangelism by serving as the primary technical storyteller, producing whitepapers, blueprints, and competitive guides to support high-priority customer and field engagements

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it, navigating dynamic environments, and seeing ambiguity as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action, and you navigate seamlessly between high-level strategy and hands-on execution.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems.
• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
• You think at scale. You connect your day-to-day work to the larger company mission, thinking globally to build solutions and processes that are built to last and support high growth.

What We’re Looking for (Minimum Qualifications)

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• 8+ years of experience in Technical Marketing, Product Management, or Systems Engineering, with a focus on cloud-native security
• Deep technical expertise in multi-cloud networking and security across AWS, Azure, GCP, OCI, and private cloud/on-premises data center architectures
• Technical knowledge of Kubernetes (K8s) container networking, microsegmentation, and building/enforcing policy models
• Strong understanding of enterprise network security concepts, specifically Layer 4-7 firewalls, proxy architectures, and ZIA/SSE

What Will Make You Stand Out (Preferred Qualifications)

• Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Proven track record as a "single-threaded" or sole TME lead, demonstrating self-direction and the ability to build a technical marketing program from scratch
• Outstanding public speaking and technical content creation skills, with a portfolio of high-quality whitepapers, architectural blueprints, or videos
• Active industry certifications in public cloud platforms (e.g., AWS Solutions Architect, Azure Solutions Architect) or Kubernetes (e.g., CKA)

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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.