AmazonPosted 1w ago

Principal Technical Program Manager, Amazon Lists

Principal Technical Program Manager, Amazon Lists at Amazon scores 65 out of 100 on AI centrality, which makes it AI Level 3 of 4 (Works on AI) on this board. The level measures how much of the work is AI, not seniority.

US, WA, Seattleleadfull-time$177k-$239k

AI in this role

Lead the delivery of new AI and agentic capabilities for Amazon Lists as a Principal Technical Program Manager.

alexa

program-managementproduct-deliverycross-functional-leadershipai-agents

The Amazon Lists team within the Core Shopping org builds experiences that help customers seamlessly save inspiration they discover on or off Amazon, evaluate, share, and purchase them. Our vision is to create the most intelligent, easy-to-use, and personalized lists experience in the world that supports both shopping and non-shopping use cases. We own the Amazon Lists CX (e.g., Wishlist) that hundreds of millions of customers world wide use and love. The Lists team consists of multiple 2-pizza teams consisting of Engineers, Product Managers, and User Experience designers. We also partner closely with several teams, including Alexa teams so that customers get a seamless list-building experience whether they are on an Alexa device, Mobile shopping app, or desktop.

We are looking for a Principal Technical Program manager (Individual contributor role) to lead the delivery of a new S-Team goal, which aims to build a completely new CX that revolutionizes how customers save their inspiration - whether it is an item they want to purchase later or something else to complete a task. This role will have significant influence on the strategy and execution of this new initiative, and will work with partner teams across Shopping, Alexa, and other orgs to execute. You will work closely with product, engineering, and UX leaders to deliver a PR-worthy launch as part of the S-Team goal, and build a roll-out plan to iterate and get customer feedback quickly to influence the product direction. You will work very closely with other technical leaders to launch AI / Agentic capabilities that make it easier for customers to organize their saved inspiration, and take relevant actions. You will also have the opportunity to influence the broader Lists roadmap, including contributing to 3 Year Planning, OP1, etc., and have very strong technical acumen to unblock engineering teams.

Key job responsibilities
- Lead the overall delivery of high-visibility initiatives (e.g., S-Team goal) to radically improve the saving experience for customers
- Partner closely with engineering team, product management, and UX design teams to ensure we're building the best customer experience.
- Serve as the key tech point of contact (POC) for partner teams contributing to your goals, such as Alexa, and within the Shopping org. This includes managing stakeholder relationships and owning crisp written and verbal executive-level communications.
- Establish and improve processes for managing complex, cross-functional programs and coordinating product demo and release schedules.
- Escalating risks/issues on a timely basis to senior leaders, and owning their resolution. This includes unblocking engineers as needed, and coordinate with partner teams.

Basic qualifications

- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience in customer-facing roles

Preferred qualifications

- 10+ years of hands-on work managing complex technology projects experience
- Experience owning/driving roadmap strategy and definition

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 177,000.00 - 239,400.00 USD annually

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Skills and AI tools this role asks for

Program ManagementProduct DeliveryCross Functional LeadershipAI AgentsAlexa

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where product delivery was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
How do you decide when an AI agent can act on its own versus asking for approval first?
Walk me through how you've used Alexa in your day-to-day work.

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