Product Design

AI in this role

Design user experiences and workflows for clinical AI products that streamline healthcare operations.

product-designenterprise-softwareux-design

About Latent

Latent is the enterprise pharmacy intelligence platform. Our clinical AI streamlines prior authorizations, appeals, and 340B compliance, so patients start therapy faster and care teams spend less time on paperwork.

We raised an $80M Series A led by Spark Capital and Transformation Capital, with General Catalyst, McKesson Ventures, Conviction, and Y Combinator. We're a small, mission-driven team backed by top investors, working on some of healthcare's hardest problems. 60+ health systems run on Latent, including Yale New Haven, Mount Sinai, UCSF, and Ochsner.

We move fast, operate with high ownership, and build products that directly improve patient care. We're looking for a Product Designer to shape the next generation of clinical AI products powering healthcare.

The Role

We're building the design function at Latent, and we're looking for a Product Designer to shape the next generation of clinical AI products. You'll join a growing design team and own design end to end, from early problem framing through shipped product. You'll work directly with engineering, product, and customers to make complex clinical workflows feel simple.

What You'll Do

Product Design & Ownership

Own the full design process from discovery through delivery for core product areas
Make smart tradeoffs between speed and polish to keep shipping without sacrificing craft

Enterprise & Workflow Design

Design complex, multi-user workflows for clinical and operational teams at large health systems
Translate dense healthcare processes into clear, intuitive product experiences
Handle edge cases, permissions, and system states that come with enterprise software

Discovery & Customer Insight

Work directly with healthcare customers to understand clinical workflows and pain points
Turn ambiguous problems into clear product direction
Balance user needs with long-term product vision

Design Foundations

Establish design standards and processes that grow with the team
Partner closely with engineering on implementation quality and handoffs

What We're Looking For

Enterprise experience: You've designed complex workflows, multi-user systems, and operationally dense software, and you know how to make powerful tools feel simple
End-to-end ownership: You've built products from scratch and defined what to build, not just designed within existing patterns
Self-Directed: Comfortable with ambiguity and able to drive from problem to shipped product without heavy process or hand-holding
Fast and high craft: You ship quickly, know where to cut scope, and know where to hold the line on quality
Product thinking: You care about what we build and why, and have opinions about product direction, not just UI
Collaboration: You work well across engineering, product, and GTM, and can explain design decisions to both technical and non-technical audiences
Startup Mindset: Comfortable in fast-paced, ambiguous environments — adaptable, high-ownership, and able to maintain momentum through change

Nice to Have

Interest in healthcare, pharmacy, or health technology
Familiarity with healthcare, EHRs, or clinical systems
Experience with AI-powered or data-driven products
Experience building products for operational or workflow-driven use cases
Background in startups or high-growth environments (seed to Series A)
Technical fluency
Uses AI tools in your workflow and is always looking for ways to move faster with them

Why Join Latent

Work on mission-critical problems at the intersection of AI and healthcare
Ship products that directly improve patient access to life-saving medications
Shape how design works at Latent as the team grows
High ownership and the opportunity to shape clinical AI products used by the nation's leading health systems

How we rate this

Product Design at Latent rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Product DesignEnterprise SoftwareUX Design

Questions you could be asked

Tell me about a project where product design was part of your work. What did you do?
Tell me about a project where enterprise software was part of your work. What did you do?
Tell me about a project where ux design was part of your work. What did you do?
Describe a typical day in a role like this one: which parts run through AI directly?
If you removed AI from this role, what would be left, and how do you decide what still needs a human?

Adapt your resume

List these exact terms on your resume: Product Design, Enterprise Software, and UX Design. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.

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