VapiProduct Designer — AI UX / Product Experience
Vapi is hiring a Product Designer — AI UX / Product Experience for a remote role open to applicants in United States. It pays $180k-$280k a year and Level rates it ; you can apply on Vapi.
Level's read on this job
- Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
- The posting lists this role as remote.
- Tools and skills the posting cites include speech, ux design and product design.
- Level classifies it as a senior role.
- Level lists 5 other open roles at Vapi.
AI in this role
Design next-generation AI-native voice agent product experiences and technical workflows.
Vapi (/ˈVɑːpi/):
Voice AI that resolves, not transfers
Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
Trusted by 1 million developers building the future of voice agents
Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
Location: SF (hybrid Tuesday-Thursday)
About Vapi (/ˈVɑːpi/):
We're creating the shift to voice as humanity's default interface.
We're the most configurable platform for deploying voice agents.
We've grown to over 1M developers, adding thousands every day.
Try talking to Vapi now!
Why We're Hiring This Role
We're building the next generation of AI product experiences and need someone who shapes product direction, not just executes on it. We want a designer who can help us see problems in new ways, raise the quality of our thinking, and create clear, high-leverage product experiences in a fast-moving AI environment.
What You'll Do
30 Day:
Go deep on our complex, technical workflows. Understand the product surface end to end and how customers actually use it.
60 Day:
Own an ambiguous problem area outright. Partner closely with engineering and product to turn it into a clear direction, and ship high-quality work quickly and iteratively.
90 Day:
Contribute novel ideas and patterns that help define how AI-native workflows should work in practice. Be a voice that raises the level of the team, not just execution capacity.
Who You Are
5+ years experience: Exceptional candidates with less considered case by case
Exceptional taste: You bring product and design judgment, not just solid execution; strong fundamentals and a modern design sensibility
AI-Forward: You design with and around AI-augmented workflows, not just for AI products
A rigorous thinker: You frame ambiguous problems clearly and ask sharp questions before jumping to solutions
A systems thinker: With range, not at the expense of creativity and product insight
B2B / enterprise background: You've designed for enterprise or B2B products, not legacy enterprise software (think Linear or Vercel, not Salesforce, Workday, or Microsoft)
Comfortable with complexity: You're at home designing highly technical products and workflows
Fluent in AI: You have up-to-date intuition for AI products, tooling, and workflow design
Provably original: Your work has introduced new ideas, patterns, or ways of thinking to a team
Fast in fast-moving environments: You've designed and shipped inside iterative, high-velocity product orgs
Strong Candidates May Also Have:
Experience at companies known for distinctive product craft or novel UX patterns (Linear, Vercel, and similar next-gen AI product companies)
Experience designing AI-native, workflow-heavy, or developer-facing products
A track record of shipping in ambiguous, high-ownership environments
A portfolio that shows both strong thinking and real execution
Technical fluency, whether from a CS background, building your own tools, or years on developer-facing products
Not A Fit If:
Primarily a mobile or consumer designer with no pull toward complex B2B
Bootcamp-only design background with no broader technical grounding
No prior tech industry experience
How We'll Evaluate This Role
How you think through ambiguous problems
Whether you bring genuinely new perspectives
Whether you can translate insight into shipped product quality
Whether your work raises the bar for the team
Why Vapi
Generational impact: Build the human interface for every business
Ownership culture: 70% of the company are previous founders
Kind team: The founders, Jordan and Nikhil, are Canadians
Tier-1 Investors: Peak XV, Kleiner Perkins, Bessemer, M12, YC
What We Offer
Real stake: We offer a competitive salary and excellent equity ownership
Comprehensive health coverage: medical, dental, and vision plans
Team love: We love hanging out, and we do quarterly off-sites
Flexible time off: Take what you need
More: Catered meals, transportation, gym, and a $10k annual L&D budget
How we rate this
Product Designer — AI UX / Product Experience at Vapi rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- What have you built with speech recognition or text-to-speech, and where did it break?
- Tell me about a project where ux design was part of your work. What did you do?
- Tell me about a project where product design was part of your work. What did you do?
- Tell me about a project where ai workflows was part of your work. What did you do?
- Tell me about a project where systems thinking was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Speech, UX Design, Product Design, AI Workflows, and Systems Thinking. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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