Level

Vapi

Solutions Engineer

Vapi is hiring a Solutions Engineer for a remote role open to applicants in United States. It pays $140k-$160k a year and Level rates it ; you can apply on Vapi.

Level's read on this job

  • On Level's scale, this role is Works on AI ●●●○: the daily work is on AI products, without building the model.
  • This is listed as a remote role.
  • The posting mentions Python, JavaScript and REST APIs among its tools and skills.
  • Vapi has 7 other open roles on Level.
  • Posted in the last few days.

AI in this role

Guide enterprise prospects through technical discovery and pilots for voice AI agents.

pythonjavascriptrest-apis
speechsales-engineeringsolutions-engineeringvoice-aillm-applications

Vapi (/ˈVɑːpi/):

  • Voice AI that resolves, not transfers

  • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

  • Trusted by 1 million developers building the future of voice agents

  • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

  • Try talking to Vapi now!

Why We’re Hiring This Role:

  • Enterprise prospects need hands-on technical guidance to go from interest to a successful pilot to production.

  • Vapi’s API has 4,200 points of configuration, so enterprises can deploy even the most complex CX use cases. Solutions Engineers bring that to life during the sales cycle.

  • Solutions Engineers are the bridge between customers, Sales, and Product. What you learn in the field shapes what we build next.

What You’ll Do:

  • 30 days: Ramp on Vapi’s architecture, build your own voice agents end-to-end, and learn how customers build with our APIs.

  • 60 days: Lead technical discovery, scope integrations with telephony, CRM, and backend systems, and prototype voice agent solutions alongside AEs.

  • 90 days: Own the technical side of strategic enterprise sales cycles and pilots end-to-end with AEs, from first demo through security review and production handoff.

  • Ongoing: Build reusable demos, reference architectures, and documentation. Bring customer feedback to Product and Engineering to influence the roadmap.

Who You Are:

  • 3+ years in solutions engineering, sales engineering, forward deployed engineering, or a similar customer-facing technical role.

  • You’ve worked at a high-growth company somewhere between Series B and Series F.

  • You’re a world-class educator who can explain complex systems to engineers and executives alike.

  • You’re hands-on with code. You’re comfortable with REST APIs, webhooks, and scripting in Python or JavaScript, and you can build a working prototype quickly.

  • Experience with telephony, contact center platforms, or LLM-based applications is a strong plus.

  • You stay calm and resourceful when a live demo or pilot goes sideways.

  • Bonus: You’ve built your own startup.

Why Vapi:

  • Generational impact: Build the human interface for every business

  • Ownership culture: 70% of the company are previous founders

  • Kind team: The founders, Jordan and Nikhil, are Canadians

  • Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer:

  • Real stake: We offer a competitive salary and excellent equity ownership

  • Comprehensive health coverage: medical, dental, and vision plans

  • Team love: We love hanging out, and we do quarterly off-sites

  • Flexible time off: take what you need

  • More: catered meals, transportation, gym, and a $10k annual L&D budget

How we rate this

Solutions Engineer at Vapi rates 70 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

SpeechSales EngineeringSolutions EngineeringVoice AILLM ApplicationsPythonJavaScriptREST APIs

Questions you could be asked

  1. What have you built with speech recognition or text-to-speech, and where did it break?
  2. Tell me about a project where sales engineering was part of your work. What did you do?
  3. Tell me about a project where solutions engineering was part of your work. What did you do?
  4. Tell me about a project where voice ai was part of your work. What did you do?
  5. Tell me about a project where llm applications was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Speech, Sales Engineering, Solutions Engineering, Voice AI, and LLM Applications. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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