Professional Services Pre-Sales Specialist

Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.

As the world leader in digital security, Thales provides through his Cyber Security Products (CSP) business line data protection solution and access management solution to customers. These solutions protect customer data and intellectual property and provide secure access to applications and data.

Within this business line, the Cybersecurity Pre-Sales specialist is responsible of:

• Acting as a business driver and propose new offers and services,

• Building customer Offers related with PS Opportunities,

• Proposing and adapting PS offers to local market needs and expectations to secure business growth,

• Forecasting the PS activity in his region and anticipate any resources or skills gap

• Preparing and conducting webinars for Sales and Sales Engineering teams about PS offers

The Pre-Sales Specialist has a key role in building trusted relationship with customers and sales, to develop the business, leveraging on PS capabilities. A strong customer and business oriented mindset is expected for the position, to permanently adapt our offers with a fast moving demand.

The Pre-Sales specialist has also a central role in building the revenue forecast for PS, and securing the revenue in close collaboration with the Delivery team.

RESPONSIBILITIES:

• Manage PS opportunities to deliver services Pre-Sales mainly in EMEA.

• Monitor thoroughly opportunities pipeline and take pro-active actions to ensure Delivery team is sized, prepared and skilled to deliver these future projects

• Pro-actively adapt existing offers, or propose new services, to fit business needs and expectations

• Responsible for securing the PS revenue of her/his opportunities, in close collaboration with the Delivery team

• Contribute with CSP Pre-Sales to the initial design of the solution proposed to the customer. Validate final design in order to have it endorsed by PS team for delivery.

• Determines the appropriate services offerings for each opportunity, based on customer budget. Define a good and adapted offer.

• Assist sales team during opportunity assessment and proposal phases of the service delivery process, particularly as it relates to deployment approach, timeline and deliverables.

• Lead internal project team meetings and meetings with the customer in the pre-sales phase and in handover meeting to delivery team.

• Manage opportunities in Salesforce. Maintain the status accurately before transferring opportunity to Delivery phase.

QUALIFICATION REQUIREMENTS:

Education:

• BS in Engineering, Computer Science, Management or equivalent.

• MBA preferred

Experience:

• A minimum of 10 years prior related work experience in professional services, ideally IT security.

• Extensive demonstrable relevant experience in professional services, pre-sales or customer support operations

• Experience in working with technical teams (system integration, implementation, solutions delivery) and in projects management(>5 years)

Security Clearance Requirement:

Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires to Security Clearance (SC) or eligible for SC. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.

To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks.

Please visit the UKSV website for further guidance: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels.

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At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.

We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.

If this role isn’t quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.

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