Program Manager

AI in this role

Position Title: Program Manager

Location: Taguig City, Metro Manila – 2 days per week onsite

Role Purpose

We are seeking a Program Manager (PgM) to support the delivery of vulnerability management programs for NCC Group's clients. In this role, you will partner with Senior Program Managers and technical delivery teams to coordinate ongoing security engagements, facilitate client communications, manage project plans, and ensure key milestones and deliverables are completed on time. The ideal candidate is highly organized, proactive, and confident leading meetings with both internal and client stakeholders. You'll be responsible for tracking actions, coordinating multiple workstreams, maintaining documentation, and helping ensure vulnerability management programs operate efficiently from planning through delivery.

Key Responsibilities

Summary

Program Delivery & Coordination

Coordinate the day-to-day delivery of vulnerability management and cybersecurity programs, ensuring activities remain on track and aligned to agreed timelines.
Maintain project plans, action logs, RAID logs, and other program documentation to ensure accurate reporting and execution.
Track milestones, deliverables, and dependencies across multiple concurrent workstreams, proactively following up on outstanding actions.
Support Senior Program Managers in delivering successful client outcomes through strong operational coordination and execution.

Client & Stakeholder Management

Schedule, facilitate, and document client and internal meetings, ensuring agendas, meeting minutes, decisions, and action items are clearly communicated and followed through.
Build strong working relationships with clients and internal stakeholders through professional, timely, and proactive communication.
Serve as a day-to-day point of contact for program activities, escalating risks, issues, or blockers to Senior Program Managers when appropriate.
Provide regular program updates to stakeholders, ensuring visibility into progress, milestones, and upcoming deliverables.

Program Governance & Reporting

Maintain program governance artifacts, including status reports, RAID logs, dashboards, project plans, and supporting documentation.
Monitor Program health by tracking risks, issues, dependencies, and action items, ensuring concerns are identified and escalated in a timely manner.
Support the preparation of client governance meetings, reporting packs, and executive status updates.
Ensure program documentation is accurate, organized, and aligned with NCC Group delivery standards and best practices.

Operational Excellence

Coordinate activities across delivery teams to ensure work progresses efficiently, and operational blockers are addressed promptly.
Identify opportunities to improve program processes, templates, and ways of working to drive greater consistency and efficiency.
Coordinate recurring vulnerability management activities, including assessment scheduling, remediation tracking, reporting cadence, and stakeholder follow-up.
Support onboarding, knowledge sharing, and continuous improvement initiatives within the Program Management team.
Contribute to a collaborative, high-performing team environment by sharing best practices and supporting colleagues when needed.

Skills, Knowledge & Expertise

What we are looking for in you

Minimum Requirements:

3-5+ years’ experience in project management, program management, portfolio management, or complex delivery within a consulting or professional services environment.
Demonstrated experience leading multiple concurrent initiatives or accounts with shared objectives and dependencies.
Strong client-facing background, including engagement with senior and executive stakeholders.
Ability to translate business goals into executable programs that deliver measurable outcomes.
Proven financial and commercial acumen at a program or portfolio level.
Excellent communication, facilitation, and influencing skills.

Desirable Requirements:

Experience delivering cybersecurity, technology, or risk-based consulting services.
Bachelor’s degree in a relevant discipline; advanced degree a plus.
Relevant certifications such as PRINCE2, AgilePM, PMP, PPM, or equivalent.

Ways of working

Focusing on Clients and Customers.
Working as One NCC.
Always Learning.
Being Inclusive and Respectful.
Delivering Brilliantly.

Our company

At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks.

Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support.

Come join us?

How we rate this

Program Manager at NCC Group rates 39 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.