Program Manager, AWS Builder Loft Operations, AWS Developer Experience

Amazon is hiring a Program Manager, AWS Builder Loft Operations, AWS Developer Experience in Berlin, Germany. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions Slack, Marketing Automation Tools and program management among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.

AI in this role

Manage end-to-end operations, reporting, and global expansion playbooks for the AWS Builder Loft developer community program.

slackmarketing-automation-tools

program-managementoperationsbudgetingevent-management

AWS Developer Experience is looking for a Program Manager to own end-to-end operations, reporting, and the global expansion playbook for the AWS Builder Loft program. Builder Lofts are physical developer community spaces where builders come together for hands-on workshops, hackathons, technical talks, mentorship, and networking. This role is critical for ensuring the Builder Loft operates with operational excellence and scales repeatably as we expand to new cities worldwide.

You will be the operational backbone of the program - managing event calendaring, budgeting, resource allocation, tooling, and process documentation. You will prepare and deliver Business Reviews with operational metrics, own budget management, and develop the standardized playbooks and mechanisms that enable the Lofts to be a sustainable operation. This is a high-impact role that requires someone who combines deep program management expertise with a builder mindset. You think in systems, design for scale, and drive continuous improvement through data. You will work cross-functionally with community management, engineering teams, product, event technology, marketing, and vendors to ensure seamless alignment and execution.

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Key job responsibilities
- Manage end-to-end program operations: event calendaring, budgeting, and process documentation

- Prepare and deliver reports with operational metrics, attendance data, CSAT scores, and budget tracking

- Produce quarterly newsletters and stakeholder updates summarizing Loft performance and upcoming programming

- Manage operational tooling (marketing automation tools configuration, project management, and other platforms driving continuous improvement

- Standardize operating procedures, staffing models, launch checklists, and operational standards

- Coordinate cross-functionally with technical teams, creative teams, event technology, community management, and marketing to ensure alignment

- Own budget management and financial reporting for the Loft program

- Own feedback mechanisms such as CSAT surveys, research, customer forums and similiar

- Manage and oversee program operations support channels via Slack and email

- Oversee efficient staffing by vendors, manage contracts and invoicing

- Create content for our main developer engagement channels such as builder.aws.com

About the team
Our mission is to empower every builder to learn, share, and lead at every stage of their cloud journey. We accomplish this by creating programs that empower and recognize technical thought leaders for their contribution to the greater AWS Community.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Experience building processes, project plans, schedules, playbooks
- Track record of managing budgets, financial reporting, contracts, POs and invoices

Preferred qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience preparing and delivering business reviews with data-driven insights and recommendations
- Demonstrated proficiency using AI tools to drive efficiency, automation, and scale in operational workflows
- Familiarity with the developer community ecosystem and technical event programming

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Program Manager, AWS Builder Loft Operations, AWS Developer Experience at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Program Manager, AWS Builder Loft Operations, AWS Developer Experience is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in DE, Berlin.
The job was posted on September 3, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementOperationsBudgetingEvent ManagementSlackMarketing Automation Tools

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where operations was part of your work. What did you do?
Tell me about a project where budgeting was part of your work. What did you do?
Tell me about a project where event management was part of your work. What did you do?
Walk me through how you've used Slack in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Program Management, Operations, Budgeting, Event Management, and Slack. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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