Program Manager, Central Operations Standardization and Cost Out (COSC) team

Amazon is hiring a Program Manager, Central Operations Standardization and Cost Out (COSC) team in Tokyo, Japan. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions GenAI, program management and financial analysis among its tools and skills.
Level classes it as a senior role.
Amazon has 21,000+ other open roles on Level.
Posted within the past two weeks.

AI in this role

Program Manager needed to execute and scale the Cost Out framework for central operations standardization at Amazon.

genai

program-managementfinancial-analysisstakeholder-managementprocess-standardization

Central Operations (Ops) JP is looking for a Program Manager with a strong record of achieving results, to execute and scale the Cost Out framework for the Central Operations Standardization and Cost Out (COSC) team. The COSC team is dedicated to driving operational excellence across Central Operations by establishing robust mechanisms, delivering data-driven insights, and accelerating high-impact programs.

You will execute the Cost Out framework that turns CO's program impact into registered, auditable dollar value in partnership with Finance. You will help close this gap by driving entitlement calculation standardization, partnering directly with Finance counterparts for regular reviews, and enabling 50+ program managers to self-adopt entitlement practices through toolkits and guidance.

You will work cross-functionally with stakeholders across CO functions and Finance to understand, implement, and improve cost-out programs and financial governance. This role offers the opportunity to partner closely with multiple functions and teams including program management, finance, delivery station operations, last mile tech, planning, ACES, and more in Amazon Logistics (AMZL). Such exposure and collaboration with a variety of teams allow opportunities for further career growth within Amazon and beyond.

You will actively solve problems ranging from immediate challenges to long-term programs. You will manage multiple workstreams, own schedules, outline key milestones, and ensure deliverables are met. The work balances between working independently and influencing other stakeholders to drive alignment and execution.

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Key job responsibilities
- Execute the entitlement framework inside CO covering three phases of each initiation: entitlement calculation standardization, commitment (Finance and ACES sign-off), and measure & report (actual vs. planned tracking with PVA monitoring)
- Partner directly with Finance counterparts: prepare and drive bi-weekly review sessions to centralize new/ad-hoc entitlement topics, avoiding siloed communication between CO functions and Finance
- Develop, launch, and maintain the entitlement calculation toolkit that enables program managers to self-adopt — translating program metrics to DPH/TPPH and then to dollar value based on Finance guidelines
- Support entitlement calculation standardization across CO, coaching functional PMs on consistent methodology and addressing gaps where different PMs use different logic
- Own post-launch tracking of entitlement, ensuring realized cost savings are monitored against planned values and lessons learned are captured as a knowledge pool
- Drive the registration of CO's cost savings in financial reports by preparing documentation, coordinating with Finance for validation, and maintaining accurate records
- Support OP-level entitlement reviews during OP finalization phases, ensuring all program entitlements are documented and validated with Finance
- Identify, assess, and mitigate risks in cost-out workstreams; escalate critical issues proactively and propose corrective actions to keep initiatives on track
- Recommend data-driven solutions, lead pilot tests to assess program impact, and expand refined SOPs to operational teams

A day in the life
You prepare the agenda and materials for the bi-weekly Finance review meeting, consolidating new and ad-hoc entitlement topics from across CO's functions. You partner with a functional PM to walk through their program's entitlement calculation, coaching them on how to translate their routing improvement metrics into dollar value using the standardized framework. You deep-dive into a post-launch PVA gap, investigating why a program's realized savings differ from the planned entitlement and documenting the lesson learned in the knowledge pool. You update the entitlement tracking dashboard to ensure leadership has accurate visibility into registered vs. unregistered cost savings. You coordinate with ACES and Finance during OP finalization to ensure all program entitlements are reviewed and documented. You will continuously find new problems to solve and be required to partner with teams across Japan and the globe to deliver for our customers. You take business trips within and outside Japan on a need basis to build your skills, network, and to gain insights from other regions and bring and export best practices to and from Japan.

About the team
About Central Ops JP team:
The Central Ops JP team is a back office team remotely supporting AMZL, SSD, AMXL, and Quick Commerce operations across Japan. Our four pillars are standardization, optimization, centralization, and innovation. We offer a variety of services such as route plan, scheduling, volume adjustment, on-road management, system configuration, and risk mitigation. We remove the gemba's burden so they can focus on what matters most under the roof for station associates and on the road for our drivers. We are a diverse and inclusive team offering great opportunities for career growth.

About COSC team:
The Standardization and Cost Out (COSC) team exists to drive operational excellence across Central Operations by establishing robust mechanisms, delivering data-driven insights, and accelerating high-impact programs. COSC operates across three pillars — Metrics & KPI, Cost Out, and Program Standardization & Tech — serving as the backbone that ensures CO's 50+ program managers perform with a high bar, CO's impact is measured and registered in financial reports, and CO's operations are guided by clear, controllable metrics connected to AMZL goals.

Basic qualifications

- 2+ years of program or project management experience
- Experience working in an analytical environment with cross-functional teams
- Bachelor's degree or equivalent
- Speak, write, and read fluently in English

Preferred qualifications

- Experience with SQL
- Speak, write, and read fluently in Japanese

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Program Manager, Central Operations Standardization and Cost Out (COSC) team at Amazon rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Program Manager, Central Operations Standardization and Cost Out (COSC) team is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in JP, 13, Tokyo.
The job was posted on October 19, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementFinancial AnalysisStakeholder ManagementProcess StandardizationGenAI

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where financial analysis was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Tell me about a project where process standardization was part of your work. What did you do?
Walk me through how you've used GenAI in your day-to-day work.

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List these exact terms on your resume: Program Management, Financial Analysis, Stakeholder Management, Process Standardization, and GenAI. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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