Program Manager, DSP Payments, JP DSP Payments

Amazon is hiring a Program Manager, DSP Payments, JP DSP Payments in Tokyo, Japan. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions SAP, program management and process improvement among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Manages delivery service partner payment operations and process improvements in Japan with general corporate AI tool exposure.

SAP

program-managementprocess-improvementcross-functional-leadershippayment-operations

At Amazon, we are working to be the most Customer-centric company on earth. The goal of JP Delivery Service Partners (DSP) team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class delivery experience through the introduction of pioneering new products and services in the last mile delivery space.
Come join the team and help us make history!

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Key job responsibilities
We are seeking a Payments Program Manager to join our team. In this role, you will manage an essential payments program that ensures our DSPs are compensated for the services they provide to Amazon. You will own end-to-end DSP payment operations in Japan, maintaining existing payment processes and partnering closely with our tech and WW teams to continue building automated and scalable solutions. You will create and innovate, developing and iterating on various programs to streamline execution, mitigate defects, increase speed to implement change at scale, and influence tech roadmaps and prioritization.

In this role, you will
- Partner with cross functional teams to develop and deploy payment programs
- Establish and own customer success metrics for payments
- Monitor and report on the progress, milestones and results of expansion programs
- Drive parity between JP and WW payment policies and lead adoption of global payment products for the JP market
- Champion technical innovations to improve the customer experience
- Drive continuous improvement projects that lead to repeatable and scalable processes

A day in the life
【What's a day in the Amazon office like? 】 https://www.youtube.com/watch?v=0wIlMX1yUKU

【Employee Benefits】 https://www.amazon.co.jp/b?node=22292420051

Basic qualifications

- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience defining program requirements and using data and metrics to determine improvements
- Experience working with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
- Business level English

Preferred qualifications

- Experience launching new Products or Programs
- Strong analytical and quantitative skills and a deep love of spreadsheets, ability to use data and metrics to backup assumptions and evaluate outcomes
- Good project managemnt skills of breaking down tasks, simplifying roadmaps, establishing owners and timelines and status reporting
- Excited about working in a diverse group and contributing to an inclusive culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Program Manager, DSP Payments, JP DSP Payments at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Program Manager, DSP Payments, JP DSP Payments is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in JP, 13, Tokyo.
The job was posted on August 18, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementProcess ImprovementCross Functional LeadershipPayment OperationsSAP

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where payment operations was part of your work. What did you do?
Walk me through how you've used SAP in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Program Management, Process Improvement, Cross Functional Leadership, Payment Operations, and SAP. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

Get your CV reviewed before you apply

Send your CV and the role you want next. Your review arrives by email within 3 days.

Get a free CV review Check your resume with the ATS resume checker