Program Manager - FTC, EU DSP Payments

Amazon is hiring a Program Manager - FTC, EU DSP Payments in London, United Kingdom. Level rates it ; you can apply on Amazon.

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Level rates this role Little AI ●○○○: aI is not part of the work.
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AI in this role

This is a 12 months fixed-term contract.

The Last Mile DSP Payments team wants a Program Manager who’s ready to dive in, get their hands dirty, and learn payments operations from the inside out.

EU DSP Payments moves more than €1B a year across 9 countries — and you’ll get a real, bounded piece of that world to call your own. Think of it as your training ground with teeth: a defined workstream (a payment type, a market, a process) where you’ll build genuine expertise, working closely with a senior PM who’ll show you how the bigger picture fits together.

Key job responsibilities
**What You’ll Do**
Get hands-on executing payment process tasks and improvements within your assigned EU workstream — fuel, incentives, or a focused set of markets — with a senior PM in your corner
Sharpen existing financial controls and audit trails by digging into checks, spotting gaps, and flagging issues fast
Build Excel-based tools and trackers (pivot tables, VLOOKUPs, basic Power Query) that take the manual grind out of day-to-day work
Chase discrepancies within your area, tracing data through upstream systems and partnering with senior teammates to nail the root cause
Document how things actually work — clearly enough that someone else could pick it up, automate it, or scale it
Help capture requirements for automation by getting close to the manual process and spotting exactly where it breaks

A day in the life
You’re sharp with Excel — pivot tables and VLOOKUPs are your bread and butter, and you’re hungry to pick up Power Query
You like structure and you bring it — when something’s messy, you want to be the one organizing it, not just observing it
You communicate clearly and proactively — your manager and stakeholders always know where things stand
You’re a fast learner who doesn’t need everything spelled out twice — new systems and workflows excite you, not intimidate you
You’re open to travel — getting face time with regional ops teams is part of how you’ll grow
You keep your cool under deadline pressure, especially during peak periods

**Bonus points for:** curiosity about SQL, interest in BI tools (QuickSight, Tableau), or a second European language

Basic qualifications

- Experience in Excel with advanced proficiency (pivots, lookups, etc.)
- Experience working cross-functionally with tech and non-tech teams
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
- Experience supporting process documentation using data
- Some exposure to process improvement or standardization (internship, co-op, or early-career project work counts)

Preferred qualifications

- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Experience in a highly analytical, results-oriented environment with cross functional interactions
- Experience leading projects across multiple stakeholders
- Exposure to project tracking or basic schedule management.
- Self-starter energy — coursework or self-directed learning in SQL or data analysis

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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How we rate this

Program Manager - FTC, EU DSP Payments at Amazon rates 32 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.