Program Manager (Healthcare Logistics)

UPS is hiring a Program Manager (Healthcare Logistics). Level rates it ; you can apply on UPS.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include supply chain, project management and logistics.
Level classifies it as a mid-level role.
Level lists 2,100+ other open roles at UPS.
The role was posted within the past week.

AI in this role

Manage healthcare logistics programs, customer supply chain requirements, and continuous improvement projects.

supply-chainproject-managementlogisticsdata-analysiskpi-reporting

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Job Description:

Key Responsibilities

Develop and maintain knowledge of customer's business and associated supply chain requirements.
Act as an escalation point for customer for any issues and drive resolution/corrective action. Implement solutions to address and correct identified issues pro-actively. Provide root cause analysis, drive continuous improvements and execution of solutions region as well as globally.
Implementation Project Management for product upgrades and initiatives
Data analysis and creation of customer reports
Prepare performance data/KPI reporting requirements for monthly and QBR meetings.
Facilitate and attend customer monthly meetings and QBR’s.
Conduct regular operations calls with key account stakeholders
Ensuring operational best practices are in line with customer requirements.
Provide rate analysis when required
On-going systems support. Train staff and other service partners
Monitor operational SOP execution / compliance / quality
Demonstrate ability to manage multiple complex projects - prioritization, planning, scheduling, reporting and influencing
Ability to make data guided decisions to enable logistics services and optimize material planning
Work with systems analysts, software engineers & industrial engineers to automate key processes, fix gaps, build reporting capabilities
Other ad hoc tasks that may be assigned

Qualifications

Bachelor’s degree in Supply Chain/Industrial Engineering/Healthcare related discipline
Minimum 5 years of relevant working experience in Supply Chain/Logistics/Healthcare industry
Excellent communication and negotiation skills
Able to manage and react quickly to unexpected situations
Able to work in a highly fast-paced environment
Able to multi-task and deliver results under pressure
Confident and able to collaborate and manage stakeholders of all levels
Good team player; self-driven; energetic and motivated
Experience in program/project/operations management preferred
This position is based in Singapore hence candidate must possess the right to work in Singapore.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

How we rate this

Program Manager (Healthcare Logistics) at UPS rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Program Manager (Healthcare Logistics) is an open job at UPS.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in SG - JTC LOGISTICS HUB (SG1GU).
The job was posted on October 21, 2026.
Seniority: mid.
Applications are handled by UPS. Apply on UPS

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Supply ChainProject ManagementLogisticsData AnalysisKpi Reporting

Questions you could be asked

Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where kpi reporting was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Supply Chain, Project Management, Logistics, Data Analysis, and Kpi Reporting. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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