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Amazon

Program Manager I, Transparency

Amazon is hiring a Program Manager I, Transparency in Hyderabad, India. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include program management, lean methodologies and process improvement.
  • Level classifies it as a mid-level role.
  • Level lists 21,000+ other open roles at Amazon.
  • The role was posted within the past week.

AI in this role

Program Manager needed to drive strategic programs, leverage Lean methodologies, and lead process improvement initiatives.

program-managementlean-methodologiesprocess-improvementcross-functional-leadership
Amazon.com – a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry. We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.

We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. We're making history and the good news is that we've only just begun.

About the Role Program Manager
We are looking for high-potential, flexible, innovative, and forward-thinking professional to join Amazon. Are you ready to drive high-visibility and strategic programs as well as leverage Lean methodologies to lead process improvement initiatives? Are you equally comfortable digging into business requirements as you are driving operational efficiencies?

Join Amazon Transparency team as a Program Manager, we are looking for candidates with a strong record of owning and executing strategic, cross-functional projects as well as partnering with other teams to drive key process improvement programs.

This role requires working with business teams across the company to provide data driven operations support key to the success of the initiative. You will also analyze operations’ data and processes to identify key customer issues/challenges that will help us improve our processes and provide higher value to our customers. This is an opportunity that requires a critical thinker with strong organizational, problem-solving, and communication skills. At the core of the position is passion for protecting Amazon’s reputation and the customer experience and trust.

Key job responsibilities
· Work with product management teams to understand program requirements and jointly develop a solution which solves a larger business problem

· Develop team goals and metrics that allow for accurate measurement and traction towards solving a business problem, achieve buy-in from a broad spectrum of stakeholders and actively report progress on the goals

· Continuously perform data based analysis to identify issues and report key insights, subsequently building data backed business cases

· Use industry proven tools such as lean/six sigma to drive operational efficiencies and quality improvement in the operations team under your purview

· Develop and maintain key relationships with internal stakeholders locally and around the world

· Own, help set up and scale new operations’ programs/launches, defining processes, KPI, goals, governance and reporting

· Experience working cross functionally with tech and non-tech teams

Basic qualifications

- 2+ years of program or project management experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Knowledge of Lean principles and DMAIC methodology
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience

Preferred qualifications

- Experience in MS Access and SQL
- Experience with Six Sigma tools and Lean techniques

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Program Manager I, Transparency at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementLean MethodologiesProcess ImprovementCross Functional Leadership

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where lean methodologies was part of your work. What did you do?
  3. Tell me about a project where process improvement was part of your work. What did you do?
  4. Tell me about a project where cross functional leadership was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Program Management, Lean Methodologies, Process Improvement, and Cross Functional Leadership. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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