Level

Amazon

Program Manager I, Transportation Engineering Systems

Amazon is hiring a Program Manager I, Transportation Engineering Systems in Bellevue, United States. It pays $56k-$97k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this role Uses AI ●●○○: an ordinary role that requires AI tools.
  • Tools and skills the posting cites include program management, data analysis and process automation.
  • Level classifies it as a mid-level role.
  • Level lists 21,000+ other open roles at Amazon.
  • The role was posted within the past two weeks.

AI in this role

Manage transportation system configurations, build process automations, and leverage AI for network analytics and reporting.

program-managementdata-analysisprocess-automationreporting
Join the Transportation Engineering Systems (TESS) team where you'll directly influence how Amazon's transportation network operates at scale. As a Program Manager on the Transportation Engineering Systems (TESS) team, you will learn how Amazon's proprietary transportation systems make decisions to move packages from the fulfillment network to customers. You will manage system configuration changes that control those systems, working directly with business leaders and program teams to create new transportation flows and design configurations that execute at scale. In this role, you will execute network design changes, dive deep into package flows, troubleshoot system errors, identify process improvements, and build automation, analytics, and reporting capabilities leveraging AI. You will lead stakeholder meetings, manage projects, and contribute to doc writings for the team.

Key job responsibilities
-Manage system configuration changes across Amazon's proprietary transportation systems to support new and existing package flows
-Track program milestones and communicate status to business leaders and stakeholders
-Execute network design changes end-to-end, coordinating with business leaders and program teams to ensure timely delivery
-Dive deep into package flow data to troubleshoot system errors, identify root causes, and implement fixes
-Identify process improvement opportunities and build automation to reduce manual effort and increase accuracy
-Develop analytics and reporting capabilities leveraging AI to drive data-driven decision-making
-Proactively identify and mitigate risks in system configurations before they impact customers
-Document processes, standard operating procedures, and configuration playbooks for the team.
-Contribute to additional doc writing such as QBR, MBR, and Lessons Learned.

A day in the life
Your daily execution responsibilities will come via an intake queue which generates work tickets assigned to you. There could be a variety of audit and reporting duties as well. You will review dashboards and metrics that track transportation network performance, identifying opportunities for optimization. Throughout the day, you'll attend or facilitate meetings with cross-functional teams—from operations managers to software engineers—ensuring alignment on priorities and removing roadblocks. You'll work autonomously to solve ambiguous problems, whether that's defining requirements for a new system feature or analyzing why a particular network configuration isn't performing as expected. Your work directly influences decisions about how Amazon moves packages from fulfillment centers to customers' doorsteps.

About the team
The Transportation Engineering Systems (TESS) team sits at the critical intersection of Amazon's business operations and technical infrastructure. We're responsible for configuring and optimizing the transportation network that powers Amazon's logistics operations globally. Our team culture values data-driven decision-making, customer obsession, and innovative problem-solving. We work collaboratively across organizational boundaries, partnering with operations teams, software engineers, and business leaders to deliver solutions that scale. As part of TESS, you'll contribute to systems that impact millions of customer deliveries while working with talented professionals who are passionate about operational excellence.

Basic qualifications

- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- 1+ years of program or project management experience

Preferred qualifications

- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience with SQL

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, AZ, Tempe - 55,600.00 - 97,400.00 USD annually
USA, TN, Nashville - 50,100.00 - 87,600.00 USD annually
USA, WA, Bellevue - 80,200.00 - 97,400.00 USD annually

How we rate this

Program Manager I, Transportation Engineering Systems at Amazon rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementData AnalysisProcess AutomationReporting

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where data analysis was part of your work. What did you do?
  3. Tell me about a project where process automation was part of your work. What did you do?
  4. Tell me about a project where reporting was part of your work. What did you do?
  5. This role expects you to use AI tools as part of the job. Which ones have you used, and for what?

Adapt your resume

  • List these exact terms on your resume: Program Management, Data Analysis, Process Automation, and Reporting. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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