AmazonProgram Manager II, Amazon Customs and Trade, Amazon Customs and Trade
Amazon is hiring a Program Manager II, Amazon Customs and Trade, Amazon Customs and Trade in Arlington, United States. It pays $74k-$130k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting mentions program management, financial systems and compliance among its tools and skills.
- Level classes it as a mid-level role.
- Amazon has 21,000+ other open roles on Level.
AI in this role
Manage end-to-end financial automation and compliance program delivery across global customs finance operations.
You will manage a cross-functional program independently, own all program communication, and drive timely decisions across partner teams. The configuration work you deliver is the on/off switch for Amazon's ability to bill, collect revenue, make vendor payments, and meet financial obligations to government and legal entities. A misconfigured charge code means invoices do not generate, disbursements do not clear, and government fees go unremitted. If you thrive in high-stakes, detail-oriented environments where your work has immediate and measurable financial impact, this role is for you.
Key job responsibilities
- Lead the financial readiness lifecycle from intake through post-launch stabilization, ensuring no incomplete or non-compliant work reaches engineering and coordinating user acceptance testing (UAT) to validate system behavior before launch.
- Drive AP and AR automation execution across multiple regions in partnership with Accounting, Tax, and billing engine teams, and set up performance indicators where none exist.
- Manage onboarding of new trading partners and broker billing model migrations, including net-new legal entity standup, working with Finance, Compliance, and Engineering stakeholders to meet regulatory and financial obligations.
- Own the charge code, company code, and Standard Carrier Alpha Code (SCAC) configuration pipeline across ACT finance systems by sequencing intake, managing prioritization, and driving requests to completion.
- Build and improve program mechanisms that scale, including intake systems, SLA frameworks, handoff protocols, and measurement infrastructure to increase delivery predictability and reduce manual work.
A day in the life
You join recurring syncs with Engineering, Finance, Tax, and Accounting teams to align on open work-streams and unblock dependencies. You typically check of the configuration pipeline, triaging new intake requests and re-prioritizing based on urgency. Much of your work is proactive and roadmap-driven: you plan configuration sequences, prepare financial readiness gates for upcoming launches, and build playbooks that keep delivery on track. You also carve out heads-down time to refine intake mechanisms, analyze root causes of post-launch defects, and document process improvements. Along the way, you collaborate closely with fellow program managers to share context and coordinate across parallel efforts.
About the team
Amazon Customs and Trade (ACT) is a team of program and product managers building the customs brokerage and financial infrastructure that powers Amazon's cross-border trade operations. Our mission is to make it easy for customers to meet the regulatory requirements of international goods movement while delivering value through transparent and predictable services. As ACT expands its global footprint, you will gain deep expertise in how financial automation is applied to cross-border trade, growing your skills at the convergence of finance, compliance, and technology. We are a collaborative group that values creative problem-solving, and we are excited to welcome someone who wants to help shape the future of global trade at Amazon.
Basic qualifications
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
Preferred qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually
How we rate this
Program Manager II, Amazon Customs and Trade, Amazon Customs and Trade at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where program management was part of your work. What did you do?
- Tell me about a project where financial systems was part of your work. What did you do?
- Tell me about a project where compliance was part of your work. What did you do?
- Tell me about a project where cross functional leadership was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Program Management, Financial Systems, Compliance, and Cross Functional Leadership. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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