Program Manager-II, ASIN Localization

Amazon is hiring a Program Manager-II, ASIN Localization in Hyderabad, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include program management, process improvement and operational excellence.
Level classifies it as a mid-level role.
Level lists 21,000+ other open roles at Amazon.

AI in this role

Drive operational excellence and strategic non-tech programs for global ASIN localization and process improvements.

program-managementprocess-improvementoperational-excellencecross-functional-leadership

About Amazon.com

Amazon.com – a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. We want you to help share and shape our mission to be Earth's most customer-centric company. We are making history and the good news is that we've only just begun.

The Team: We at Localization are an integral part of creating new listings and enabling customers to shop in a language of preference globally. Our vision is to enable customers in every Store to have access to all of Amazon's WW selection and in a language of their choice. Every year, we help in launching new marketplaces and localize billions of products for Amazon worldwide. The site at Hyderabad manages multiple critical programs for WW Localization team.

The Role: We are looking for an exceptional Program Manager to join Hyd team and drive Operational Excellence in non-tech domain of project/program management. Operational Excellence is not a set of activities but a philosophy and a mind-set anchored on problem-solving and leadership, in order to create sustainable continuous improvement. We expect this leader to enhance both the value of services as well as its delivery to our customers, by deploying (but not restricted to) new processes and implementing consistent small improvements that compound over time to produce big results. We are looking for high-potential, flexible, innovative, and forward-thinking professional to join the team. Are you ready to drive high-visibility and strategic programs as well as lead process improvement initiatives? Are you equally comfortable digging into business requirements as you are driving operational efficiencies? If yes, then come join us!

What do we expect you to do? This position will be responsible for driving multiple critical programs for WW ASIN Localization, ensuring successful delivery of business goals. You will structure programs to launch new processes, identify defects across existing portfolios and rectify them. The work entails managing multiple portfolios simultaneously and entails coordination with multiple internal teams of Amazon. This is a unique role that offers a great opportunity to build something new, work cross functionally across strategic businesses, and interact with global stakeholders. You will need to balance between big picture thinking and obsessing with the details, identifying risks. The ideal candidate should have exceptional written and verbal skills, and be comfortable presenting to senior leadership and drive alignment amongst stakeholders.

Ideal candidate is expected to:
- Work with internal teams (Engineering/Product Management etc) to identify opportunities and set up new processes from scratch which can reduce operational load on partner teams.
- Should have a strong understanding of AI and demonstrate the ability to adapt to the changing AI world, leveraging AI tools and technologies to drive operational efficiencies and innovation.
- Work with product management/Engineering/BI teams to understand program requirements and jointly develop a solution to drive automation as well as deliver on the yearly goals.
- Identify defects, deep dive root causes and work out short-term and long-term solutions. Use industry proven tools such as lean/six sigma to drive operational efficiencies and quality improvement in the operations team under your purview.
- Develop team goals and metrics that allow for accurate measurement and traction towards solving a business problem, achieve buy-in from stakeholders and actively report progress on the goals.
- Thrive and operate in a variable & grey environment by addressing situations of low workload forecast, varying customer priorities, changing mix of workload which will impact productivity bar and cross-skilling of resources for most optimum throughput management.

Key job responsibilities
The Program Manager must serve as a single-threaded leader capable of managing complex, cross-functional escalations across multiple stakeholders including RBS, Softlines, and seller teams, transforming fragmented ownership into end-to-end resolution. The role requires strategic vision to shift teams from reactive problem-solving to proactive quality assurance, establishing centralized project plans anchored by measurable P0 metrics across Post localization and and detail page defects. This leader must demonstrate excellent SQL skills for making data-driven decisions, translating business impact into actionable roadmaps with clear success criteria. The position demands stakeholder management excellence, coordinating between technical teams (BIE, Tech, Product) and business partners while establishing standardized SLAs and escalation protocols. Critical capabilities include organizational design, restructuring teams through cross-training programs and resource optimization without additional headcount, plus technical acumen to understand catalog architectural enhancements and system behaviors. The PM must excel at building mechanisms, creating scalable frameworks for defect identification and reduction, and AI-powered feedback loops that scale quality improvements. Finally, this role requires leadership influence to secure executive alignment, drive implementation timelines, and foster a culture of continuous improvement that impacts Amazon's worldwide catalog quality.

Basic qualifications

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Should be comfortable using AI tools, building agents, and driving automations to streamline operations and deliver scalable outcomes.

Preferred qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Program Manager-II, ASIN Localization at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Program Manager-II, ASIN Localization is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, TS, Hyderabad.
The job was posted on September 11, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementProcess ImprovementOperational ExcellenceCross Functional Leadership

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Tell me about a project where operational excellence was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Management, Process Improvement, Operational Excellence, and Cross Functional Leadership. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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