Level

Amazon

Program Manager, WHS CPT

Amazon is hiring a Program Manager, WHS CPT in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include program management, data analytics and compliance.
  • Level classifies it as a mid-level role.
  • Level lists 21,000+ other open roles at Amazon.

AI in this role

Manage cross-functional WHS programs, drive compliance audits, and analyze operational data to improve network standards.

program-managementdata-analyticscomplianceauditingtechnical-writing
The Central Programs Team, India (CPT India) leads cross-functional projects that requires collaboration and partnership with Amazon businesses, geographical units and technical subject matter experts (SMEs). The projects are focused on initiatives to continually reduce risks and improve network WHS standards and procedures. Individuals gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities and develop the milestones and launch schedules to ensure timely and successful delivery of the project. The team members measure and report progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints. This is a program management role responsible for executing per direction, the management of the WW WHS programs (standards, procedures, best practices) development, training and continuous improvement projects. The role involves hands-on work in the areas of understanding stakeholder needs and expectations, WHS regulatory research, global stakeholder engagement, data analytics and document technical writing. The candidate must be a self-starter and detail-oriented. They must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing.

Key job responsibilities
• Program/Process Improvement, Project Management
• Clearly and timely communicate findings, determinations, and recommendations to compliance management and business partners, both at periodic intervals and as needed regarding escalated or high-risk compliance issues.
• Guide management in the development/review of applicable policies, procedures and business practices.
Engage in frequent written and verbal communication with management and business partners to accomplish goals.
• Execute and drive audits to completion per SOP. This includes drafting audit reports, stakeholder reviews of audit reports, finalizing and tracking audit reports in database and tracking issues in system (and SIM/TT management).
• Owns weekly/monthly reports and metrics.
• Identifies gaps in audit programs and processes and escalates to manager.
• Follows confidentiality rules with the documents reviewed.
• Drafts documents and revisions on audit reports per manager direction.
• Performs deep dive analysis/research on data/information/literature and creates recommendations/corrective actions based on identified deviations and recommends appropriate solutions.
• Earns trust of peers by understanding audit processes and programs.
• Makes recommendations to managers for input into roadmap strategic discussions and continuous improvement projects to drive program efficiencies.


Basic qualifications

- Bachelor's degree in relevant field
- 2+ years of program or project management experience
- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
- Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills, including intermediate Excel skills (Pivot Tables, VLookups)
- Strong analytical and problem-solving skills with experience in data analysis using Microsoft Excel (including Pivot Tables, VLOOKUP, and aggregate functions)
- Proficiency in Microsoft Office tools, especially advanced Excel and Word
- Experience in stakeholder management and cross-functional collaboration

Preferred qualifications

- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience using Microsoft Projects software
- Experience working in an analytical environment with cross-functional teams
- Knowledge of SQL or Python

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Program Manager, WHS CPT at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementData AnalyticsComplianceAuditingTechnical Writing

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where data analytics was part of your work. What did you do?
  3. Tell me about a project where compliance was part of your work. What did you do?
  4. Tell me about a project where auditing was part of your work. What did you do?
  5. Tell me about a project where technical writing was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Program Management, Data Analytics, Compliance, Auditing, and Technical Writing. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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