Project Manager
Serco is hiring a Project Manager. Level rates it ; you can apply on Serco.
Level's read on this job
- Little AI ●○○○ is how Level rates this project manager role: aI is not part of the work.
- Tools and skills the posting cites include SharePoint, project management and building services.
- Level classifies it as a mid-level role.
- Level lists 320 other open roles at Serco.
AI in this role
Manage mechanical and electrical estates projects at the UK Defence Academy ensuring safety, compliance, and timely delivery.
Project Manager
Location: UK Defence Academy, Swindon, SN6 8LA
Salary: Competitve, depending on experience
Schedule: Permanent, full time, Mon–Thurs 8am–4pm, Fri 8am–3:30pm
Ready to impact a better future?
As a Project Manager in our Estates Department team, you’ll make sure essential projects across the Defence Academy are delivered safely, smoothly, and with purpose. Your work will support a site that trains future leaders and makes a real positive impact on communities and society.
You’ll bring clarity, structure, and confidence to a diverse programme of mechanical and electrical projects – creating impactful solutions while supporting an environment where colleagues can grow and do work that truly matters.
What you’ll do as a Project Manager
You’ll be entrusted to:
- Work with customers to fully understand their requirements and translate them into agreed statements of need.
- Manage PPM and reactive subcontractor activities, as well as service variation and asset replacement projects, supporting larger capital programmes where required.
- Update and proactively manage CAFM Explorer data, ensuring tasks, asset changes, and documentation are accurate and complete.
- Maintain accurate project information across Service Variations, cost tracking, programme updates, and documentation management systems including SharePoint and the Technical Library.
- Deliver projects from feasibility through post-occupancy, following the RIBA Plan of Work and Serco project governance processes.
- Ensure compliance with MOD processes, building standards and approvals, and Serco requirements for buildability and maintenance.
- Follow procurement processes, including appointing contractors and managing all contract administration and cost control.
- Uphold Environmental, Health, Safety, Security and Quality Standards, ensuring works follow CDM 2015 and contractor control processes.
- Carry out site quality audits, ensuring contractors work safely and meet agreed methods and risk assessments.
- Lead project meetings, collaborate effectively with colleagues, and support value-for-money outcomes.
Does this sound like you?
You’ll be a great fit for this role if you have:
- ONC, HNC or HND in Building Services Engineering (Mechanical or Electrical).
- Experience managing Building Engineering Services projects, ideally with contractor-side understanding.
- A management-level qualification in health, safety and environment (such as SMSTS or IOSH).
- Excellent organisational and communication skills, with strong IT capability across tools like Excel, Word, CAFM, Teams and SharePoint.
- Demonstrable experience supervising project teams, managing KPIs, costs, planning, stakeholder engagement and performance management.
- Proven experience leading complex FM estates projects, including space utilisation and knowledge of standards such as British Standards, SFG20 and BSRIA.
- Experience managing Safe Systems of Work, site activities, scope setting, and problem-solving in fast-moving environments.
Vetting and checks:
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
- Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
- Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
Let’s impact a better future, together. Apply today.
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How we rate this
Project Manager at Serco rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in project manager jobs at this level
Pay
- Typical project manager job
- $111k
This posting doesn't list pay. Use the typical project manager figure when pay comes up. See project manager jobs
Questions you could be asked
- Tell me about a project where project management was part of your work. What did you do?
- Tell me about a project where building services was part of your work. What did you do?
- Tell me about a project where contract management was part of your work. What did you do?
- Tell me about a project where health and safety was part of your work. What did you do?
- Walk me through how you've used SharePoint in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Project Management, Building Services, Contract Management, Health And Safety, and SharePoint. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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