Quality Associate, Amazon Now
Amazon is hiring a Quality Associate, Amazon Now in Riyadh, Saudi Arabia. Level rates it ; you can apply on Amazon.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- The posting mentions Excel, quality assurance and auditing among its tools and skills.
- Level classes it as a junior role.
- Amazon has 20,000+ other open roles on Level.
- Posted within the past week.
AI in this role
Conduct site audits and drive quality assurance across dark stores and vendor networks for a quick commerce offering.
As Quality Associate, you will be the eyes on the ground for Anow's quality standards across our store network and vendor base. You will conduct regular site audits, identify gaps against established standards, and work with store and vendor teams to drive corrective actions. This is a field-heavy role suited for someone who is detail-oriented, structured, and comfortable holding others accountable to high standards.
Key job responsibilities
Conduct scheduled and unannounced audits across Anow dark stores and vendor sites, covering operational processes, storage conditions, product quality, and compliance with Anow standards
Document audit findings in a structured format and produce clear, actionable reports for store managers, vendor partners, and internal stakeholders
Track corrective action plans following each audit — follow up with relevant teams to ensure gaps are closed within agreed timelines
Maintain a live view of quality performance across the store network, flagging recurring issues and escalating critical non-conformances promptly
Support the development and rollout of quality checklists, standard operating procedures, and training materials as standards evolve
Coordinate with Operations, Vendor Management, and Category teams to resolve quality issues that have upstream supply or process root causes
Contribute to periodic quality reviews by compiling audit data, identifying trends, and presenting findings to the team
Basic qualifications
- Bachelor's degree in Business, Supply Chain, Industrial Engineering, or a related field
- 1+ years of experience in quality assurance, operations, auditing, or a related field
- Ability to conduct structured site visits, document findings, and produce clear audit reports
- Strong attention to detail with the ability to identify process gaps and non-conformances
- Comfortable working in the field — frequent store and vendor visits are a core part of this role
- Strong written and verbal communication skills in English; Arabic required
Preferred qualifications
- Experience in retail, quick commerce, FMCG, or food and beverage operations
- Familiarity with quality management frameworks or auditing standards (e.g., ISO, HACCP, or equivalent)
- Experience tracking corrective action plans and following up with internal or external stakeholders to close gaps
- Proficiency in Excel or data tools to compile audit findings and produce structured reports
- Knowledge of Saudi regulatory standards related to food safety, storage, or retail operations
- Experience working across multiple sites or vendors simultaneously
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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How we rate this
Quality Associate, Amazon Now at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where quality assurance was part of your work. What did you do?
- Tell me about a project where auditing was part of your work. What did you do?
- Tell me about a project where supply chain operations was part of your work. What did you do?
- Tell me about a project where compliance was part of your work. What did you do?
- Walk me through how you've used Excel in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Quality Assurance, Auditing, Supply Chain Operations, Compliance, and Excel. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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