Quality Assurance Lead

Glean Work is hiring a Quality Assurance Lead in Bengaluru, India. Level rates it ; you can apply on Glean Work.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions AI agents among its tools and skills.
Level classes it as a lead role.
Glean Work has 130 other open roles on Level.

AI in this role

ai-agents

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company. About the Role: Glean is looking for a talented Quality Assurance Lead to join our rapidly expanding, VC-backed startup. Glean is the work assistant with intuition. Find exactly what you need, right when you need it so you and your team can get big things done. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed. As the QA Lead, you would develop and drive our test automation charter. The ideal candidate will be hands-on in building frameworks, tools, and infrastructure that enable efficient, scalable testing across Glean. You will:

Lead the development of our test automation frameworks, focusing on reliability, maintainability, and speed
Create reusable test libraries and components that can be shared across different product areas
Lead technical implementation of performance testing and monitoring solutions
Develop custom reporting and analytics tools to provide insights into test coverage and quality metrics
Drive adoption of newer testing technologies and approaches (visual testing, accessibility, security, AI-assisted testing, etc.)
Provide technical mentorship to QA engineers on automation best practices and framework usage
Optimize test execution pipelines for faster feedback in CI/CD environments
Implement solutions for test data management and synthetic data generation
Partner with development teams to implement shift-left testing practices
Lead root cause analysis for critical issues and drive systematic improvements to prevent recurrence
Participate in code reviews to ensure testability and quality considerations are addressed early

About you:

6-9 years of software testing experience with strong focus on automation
Expert-level programming skills in Python or Java
Deep understanding of testing framework architecture (page objects, custom assertions, reporting integrations)
Strong experience with modern testing tools (Selenium, Playwright, Cypress etc) and API testing frameworks
Experience building CI/CD pipelines and working with Containers
Strong working knowledge of cloud platforms like AWS, GCP
Experience with performance testing tools and methodologies
Proven track record of building tools and frameworks used by engineering teams
Understanding of testing patterns and anti-patterns in automation

Location:

This role is hybrid (4 days a week in our Bangalore office)

Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-HYBRID AI-First Mindset at Glean: At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.
By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.

How we rate this

Quality Assurance Lead at Glean Work rates 6 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.