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Amazon

Quality Site Specialist, Frontier AI Quality

Amazon is hiring a Quality Site Specialist, Frontier AI Quality in Chennai, United States. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • The posting mentions Excel, SQL and Tableau among its tools and skills.
  • Level classes it as a senior role.
  • Amazon has 20,000+ other open roles on Level.
  • Posted within the past week.

AI in this role

Drive site-level quality excellence, process improvements, and metric reporting for operational workflows using Six Sigma and data tools.

ExcelSQLTableauPower BIQuicksight
quality-managementsix-sigmadata-analysisprogram-management
The Quality Site Specialist serves as a strategic program manager focused on driving site-level quality excellence within Amazon's operations. This role bridges the gap between strategic quality initiatives and operational execution, working closely with quality teams, site leadership, and operations to implement and sustain quality improvements. The position requires strong analytical capabilities, proven program management expertise, and the ability to influence without authority to drive measurable quality improvements across all workflows.

Key job responsibilities
- Lead implementation of site-wide quality improvement initiatives
- Perform root cause analysis and develop corrective action plans for quality issues
- Partner with site leadership and operations to drive quality excellence
- Conduct data analysis to identify trends and improvement opportunities
- Manage multiple quality projects from inception to completion
- Develop and maintain quality metrics dashboards and reporting systems
- Perform regular Gemba walks and side-by-sides to understand ground-level operations
- Create and deliver quality-related training materials and best practices
- Drive standardization of quality processes across all shifts and departments
- Own program-level communication and metrics reporting for quality initiatives
- Apply process improvement methodologies (e.g., Lean, Six Sigma) to optimize workflows
- Identify and mitigate quality-related risks, ensuring compliance with standards

Basic qualifications

- Bachelor's degree in Engineering (any domain), Operations, Business Administration, or a related field
- Experience leading cross-functional projects and implementing strategic initiatives
- Experience in verbal and written communication for executive level leaders
- 5+ years of experience in program/project management, quality management, or operations
- Demonstrated analytical and problem-solving skills with proficiency in data analysis tools (Excel, SQL)
- Track record of delivering measurable results through process improvement projects
- Experience with quality management systems and continuous improvement methodologies (e.g., Lean, Six Sigma)

Preferred qualifications

- Project Management Professional (PMP) or equivalent certification
- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages
- Six Sigma Green Belt/Black Belt certification or other quality management certifications
- Experience in manufacturing, logistics, or e-commerce operations environment
- Prior experience leading quality programs in a high-volume, fast-paced environment
- Knowledge of statistical process control (SPC) and quality management systems

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Quality Site Specialist, Frontier AI Quality at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Quality ManagementSix SigmaData AnalysisProgram ManagementExcelSQLTableauPower BI

Questions you could be asked

  1. Tell me about a project where quality management was part of your work. What did you do?
  2. Tell me about a project where six sigma was part of your work. What did you do?
  3. Tell me about a project where data analysis was part of your work. What did you do?
  4. Tell me about a project where program management was part of your work. What did you do?
  5. Walk me through how you've used Excel in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Quality Management, Six Sigma, Data Analysis, Program Management, and Excel. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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