Level

PwC

Receptionist

AI in this role

Management Level

Administrative

Job Description & Summary

At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects.

In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.

A career within Internal Firm Services will give you the opportunity to support core business operations and help ensure an efficient, professional, and well-functioning workplace environment.

 

Candidates for this role ideally match the skills below:

  • Strong organisational and multitasking abilities with the capacity to manage evolving priorities.

  • High level of personal responsibility, reliability, and flexibility in working arrangements.

  • Professional presence with excellent interpersonal and communication skills.

  • Strong attention to detail and a proactive, solutions-oriented mindset.

  • Ability to engage confidently with stakeholders at all levels while maintaining discretion and professionalism.

  • Awareness of workplace operations, including security, visitor management, and facilities coordination.

  

If this resonates with you, read our exciting job description. 

 

What should the Receptionist expect? 

As a Receptionist, you will play a key role as the first point of contact for the firm, ensuring a professional and welcoming environment. This role goes beyond traditional reception duties, requiring a proactive approach to supporting Facilities operations and contributing to the smooth running of the office. 

You will work closely with internal teams and stakeholders, demonstrating flexibility, ownership, and a strong understanding of how your role contributes to the wider business.

 

Responsibilities 

If you are successful, you will undertake responsibilities which could include a combination of but are not limited to: 

  • Managing incoming calls and ensuring queries are handled efficiently and directed appropriately. 

  • Welcoming, assisting, and guiding visitors while ensuring a high standard of client experience. 

  • Coordinating closely with the Facilities team on administrative and operational matters. 

  • Supporting office logistics, supplier coordination, and Facilities-related activities. 

  • Monitoring reception and visitor flow with awareness of security and access considerations. 

  • Providing general administrative support, including document handling and office coordination tasks. 

  • Proactively assisting with day-to-day office needs such as meeting room readiness and supplies. 

  • Collaborating and communicating effectively with stakeholders across all levels of the organisation. 

  • Upholding the firm’s professional standards, including confidentiality, presentation, and conduct. 

  • Performing ad-hoc tasks and adapting to changing priorities as required.

Experience and Qualifications

  • A minimum of 1 year of experience in a similar or customer-facing role.

  • Candidates with a completed secretarial or administrative qualification will be preferred.

  • Good working knowledge of Microsoft Office tools.

  • Willingness to work flexible hours to meet business needs.

PwC’s inclusive and collaborative culture fosters continuous learning and development, enabling you to grow and contribute meaningfully to the organisation. Join our team to embark on a rewarding journey where your skills, dedication, and professionalism will be valued and recognised. 

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

October 21, 2026

How we score this

Receptionist at PwC scores 37 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.

  1. AI Level 480 to 100
  2. AI Level 360 to 79
  3. AI Level 240 to 59
  4. AI Level 10 to 39

Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

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