Recoveries Account Executive

We’re on a mission to back the UK’s small businesses like no one else 🚀

Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.

At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.

We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.

The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters!

[Read our Impact Report] | [See our Trustpilot]

The role ⚡

📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits

You’ll be managing a portfolio of defaulted loan accounts, negotiating repayment arrangements to recover outstanding debt and achieve positive outcomes for Funding Circle’s Investors

• Manage a portfolio of defaulted loan accounts, negotiating repayment arrangements to recover outstanding debt and achieve positive outcomes for Funding Circle’s investors

• Build trust and rapport with borrowers and guarantors to understand their financial situations and work with them to find sustainable repayment solutions

• Demonstrate strong investigatory and analytical skills to achieve maximum but cost-effective recoveries

• Support with focused campaigns and initiatives to drive performance and investor returns

• Liaise with instructed third parties and professional advisors, including solicitors, debt managers and insolvency practitioners

• Work closely with our in-house Collections, Litigation & Business Support Teams in appropriately servicing the interests of Funding Circle’s customers

What we’re looking for 🌱

We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day.

• Proven experience in Collections, Recoveries, or Credit Control, demonstrating relevant skills and knowledge

• Results-oriented and competitive: Experience in consistently achieving targets, SLAs, and KPIs while striving for continuous improvement

• Organised with great attention to detail and the ability to use multiple systems concurrently in the workplace

• The ability to empathise with borrowers and the commitment to assist them in solving issues through your first-class customer service skills

• Highly self-motivated and resourceful, with a proven track record of working independently and finding effective solutions to complex problems

• Able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivity

• Confident using approved AI tools safely and effectively to enhance your output and find a better way of working

We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

Why join us? 💜

We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!

Our Circler Proposition focuses on five areas:

• Flexibility: We provide a benefit allowance you can tailor to your own life and family.

• Health: This includes private medical and dental, health assessments, and access to a digital GP.

• Wealth: We offer life assurance, share schemes, and financial coaching.

• Development: You get a dedicated annual learning allowance to help you level up.

• Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.

We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.

Ready to join a mission that matters? We’d love to chat!