Funding CircleHead of Product, Multi-Product Experience
Funding Circle is hiring a Head of Product, Multi-Product Experience in London, United Kingdom. Level rates it ; you can apply on Funding Circle.
Level's read on this job
- Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
- Some of the work can be done remotely, according to the posting.
- The posting mentions Claude, Claude Code and Codex among its tools and skills.
- Level classes it as a lead role.
- Funding Circle has 27 other open roles on Level.
AI in this role
Head of Product for multi-product experiences requiring AI-native product building skills.
We’re on a mission to back the UK’s small businesses like no one else 🚀
Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.
At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.
We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.
The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters!
[Read our Impact Report] | [See our Trustpilot]
The role ⚡
📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits
We've grown from a single product business offering our customers a loan every couple of years into a multi-product financing and spending business with which they interact with every day. That means we need to ensure we deliver a seamless lifetime customer experience across our products.
This role owns the strategy behind that experience, and the outcomes it drives. You report to the VP Product, running the Multi-product Experience Product team as part of the company's core Product and Design leadership.
As our Head of Product for Multi-product Experience, you'll:
Set the vision and strategy for how our customer experience needs to evolve to maximise the impact of our product line plans and the overarching product vision.
Build the capabilities and journeys that are used by multiple product lines & internal teams to ensure we are delivering a seamless experience for our customers.
Lead and develop a team of Product Managers and support the growth and development of the culture within the broader Product team.
Partner closely with Engineering, Product & broader leadership across the business to ensure you are maximising the impact you and your team have.
What we’re looking for 🌱
7+ Years of relevant experience in product management building high-quality consumer grade multi-product customer experiences.
Strong experience of partnering with Design and Engineering.
Led and developed teams of Product Managers to deliver value for customers and the business.
AI-native. You've built with Claude Code or Codex or similar, and you bring that into how the team designs and builds.
Strong communication and interpersonal skills - ability to work effectively and collaboratively with individuals from different parts and levels of the organisation with different backgrounds and perspectives.
Skills we'd love to see:
Experience in Fintech, ideally lending.
A track record of customer experience transformation.
Both consumer and SME exposure.
We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.
Why join us? 💜
We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!
Our Circler Proposition focuses on five areas:
Flexibility: We provide a benefit allowance you can tailor to your own life and family.
Health: This includes private medical and dental, health assessments, and access to a digital GP.
Wealth: We offer life assurance, share schemes, and financial coaching.
Development: You get a dedicated annual learning allowance to help you level up.
Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.
We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.
Ready to join a mission that matters? We’d love to chat!
How we rate this
Head of Product, Multi-Product Experience at Funding Circle rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where product management was part of your work. What did you do?
- Tell me about a project where leadership was part of your work. What did you do?
- Tell me about a project where cross functional team leadership was part of your work. What did you do?
- Tell me about a project where user experience was part of your work. What did you do?
- Walk me through how you've used Claude in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Product Management, Leadership, Cross Functional Team Leadership, User Experience, and Claude. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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