Regional packaging QA manager

Job Description :

About the Function:    

Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world.

With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships.

It’s fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers’ hands, you’ll play a role in delivering the brands people know and love.

About the role: 

• Senior professionals are individual contributors
• Requires in-depth conceptual and practical knowledge in own discipline and basic knowledge of related disciplines
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate the company in the market
• Acts as a resource for other team members; may lead projects with limited risks and resource requirements
• Solves problems by taking a new perspective on existing solutions; exercises judgment based on the analysis of other sources of information
• Impacts achievement of activities within own team and other related teams; works within broad guidelines and policies
• Explains complex, difficult and/or sensitive information; works to build consensus

Qualifications & Experience

• M.Sc. (Chemistry/Microbiology/Food Technology/Biotechnology) or Chemical Engineering or Polymer/ Plastic Engineering; or Packaging degree / certification from IIP; SIES or CIPET
• Strong practical exposure to packaging materials, supplier quality systems, manufacturing/packaging operations and packaging trials/POCs
• 5-10 years relevant experience in Packaging Material Quality, Supplier Quality, Manufacturing Quality or Packaging Development within Distillery, Brewery, FMCG, Beverage, Food, Pharma or similar high-volume manufacturing industries
• Knowledge of SAP/LIMS, laboratory systems, HACCP, ISO/FSSC 22000 and statistical quality tools.

Key Responsibilities

• Responsible for playing a pivotal role for West Region towards Supplier Quality improvement in collaboration with cross functional stakeholders.
• RFT for projects run within all Diageo units in West India through Drive, coordinate and execute POCs/trials for Innovation, Renovation and Productivity projects planned at any manufacturing unit within the West region, ensuring Packaging Material quality, runnability and identified risks are adequately evaluated prior to commercialization via FMEA.
• Partner effectively with Manufacturing, Engineering, Procurement, Packaging Development, Innovation and other relevant stakeholders.
• Ensure compliance to all legal and regulatory requirements including Packaging Quality, L1, GRMS, GMP & Food safety Systems
• Develop Packaging supplier quality management systems through Self – Assessment & Periodic Audits as per periodic schedule.
• Drive Supplier Quality assurance through Capability development and trainings
•  Enable unit QC teams to carry out effective incoming inspection by providing specifications, AQL, procedures, equipment & training 
• Drive Supplier Quality Performance through supplier quality score card and periodic reviews
• Drive Alternate Supplier development by supporting with Qualification & Followup Audits.
• Supplier Facility compliance and RFT for Market return bottles.
• Conduct vendor visits for investigation and resolution of Packaging Material quality issues.
• Provide technical support to all manufacturing units within the West region for Packaging Material quality and runnability issues
• Ensure compliance to change management process for all specification changes, new supplier/material, 
• Identify and drive focused continual improvements which impacts Product Quality &Consumers ; conduct RCA & Establish CAPA with Vendors & Units for Consumer complaints
• Drive “Direct Online” initiative to optimize incoming inspection for USL.
• Responsible for supplier quality development through continuous upgradation of systems & certifications like ISO 9001, 22000, FSSC etc.
• Conduct periodic reviews of units’ quality performance, Customer concerns, Supplier Quality Performance and ensure the planned activities are actioned.
• End of line defects (Supplier)
• On-shelf quality (Supplier)
• L1 /GRMS/GMP - Quality audit score
• QA Team training & Capability development

Key Competencies:

· Ownership: Takes end-to-end accountability for Packaging Material Supplier Quality and successful POC execution within the region & project deliverables; Willingness to travel extensively across the West region and to supplier locations as required

· Project execution: Effectively plans and executes POCs for Innovation, Renovation and Productivity initiatives, proactively identifying Packaging Material and runnability risks and enabling timely project delivery.

· Problem solving: Moves beyond containment to identify true root causes and implement sustainable corrective actions.

· Influencing: Effectively influences suppliers and internal stakeholders without relying solely on authority.

· Collaboration: Builds strong partnerships across Supply, Procurement, Engineering, Manufacturing, Packaging Development and Innovation teams.

· Proactive mindset: Identifies emerging supplier, Packaging Material and project risks before they result in manufacturing, launch or consumer issues.

· Decision quality: Makes timely, fact-based decisions while balancing Quality, Supply and Business requirements.

· Continuous improvement: Drives measurable improvement in supplier capability, Packaging Material quality, line performance and successful project execution

· Ability to independently manage suppliers and multiple manufacturing locations.

· Training Ensure training of unit team as well as new joinees in west region for Packaging Material Inspection methods; RCA/ CAPA & FMEA.

Working with us
Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one. 

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.

Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.

Ready to bring your best? This could be your opportunity. 

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. 

Recruitment Scam Warning

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money. 

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