Regional Quality & Benchmark Specialist
Amazon is hiring a Regional Quality & Benchmark Specialist in Chicago, United States. It pays $120k-$162k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include quality assurance, continuous improvement and program management.
- Level classifies it as a mid-level role.
- Level lists 20,000+ other open roles at Amazon.
AI in this role
Regional Quality and Benchmarking Specialist to build quality systems and drive continuous improvement for maintenance and robotics engineering.
About the Role:
As the Regional Quality & Benchmarking Specialist, you will build and implement quality systems for Reliability & Maintenance Engineering (RME). You will guide field teams in creating effective decision-making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability metrics year over year. You will be instrumental in leading Amazon RME towards World Class Maintenance.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!
Key job responsibilities
Key job responsibilities include, but are not limited to:
- You will develop parts cage quality standards by creating work benches, tracking quality data and vendor defect rates, and building standard work processes for parts quality management
- You will create risk-based forecasting tools that help site maintenance leaders prioritize work based on asset failure probability and partner with central reliability and RAPA teams to develop tracking automation for audit and parts mechanisms
- You will define RME standard work procedures for maintenance quality, timing, and structure across all sites and providers, while conducting regular field audits to analyze performance against best practices
- You will lead network-wide Continuous Improvement initiatives using AMS Standards and validate new company-wide Program Management (PM) processes that meet safety and effectiveness standards
- You will be able to travel domestically up to 80%
Basic qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Technology, or Reliability Engineering, or 2+ years of Amazon (BB/3P) Full Time Exempt experience
- 5+ years of maintenance or engineering experience
- 5+ years of directly managing and responsible for multiple large projects experience
- 5+ years of Microsoft Office products and applications experience
- Work flexible schedule including weekends, nights, and holidays
Preferred qualifications
- Experience in Lean Management, Six Sigma and other operations engineer tools
- PMP certificate
- Experience with analytical tools and ability to dive deep into metrics and reporting
- Experience communicating and delivering presentations to customers, stakeholders, and/or teammates
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Phoenix - 119,600.00 - 161,700.00 USD annually
USA, CA, Oakley - 131,500.00 - 177,900.00 USD annually
USA, CA, San Bernardino - 119,600.00 - 161,700.00 USD annually
USA, IL, Chicago - 119,600.00 - 161,700.00 USD annually
USA, MA, North Andover - 119,600.00 - 161,700.00 USD annually
USA, NY, Staten Island - 131,500.00 - 177,900.00 USD annually
USA, TN, Nashville - 107,600.00 - 145,600.00 USD annually
USA, TX, Dallas - 119,600.00 - 161,700.00 USD annually
How we rate this
Regional Quality & Benchmark Specialist at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where quality assurance was part of your work. What did you do?
- Tell me about a project where continuous improvement was part of your work. What did you do?
- Tell me about a project where program management was part of your work. What did you do?
- Tell me about a project where maintenance engineering was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Quality Assurance, Continuous Improvement, Program Management, and Maintenance Engineering. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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