Regional RME Manager - Sub Same Day, IntlRME - LATAM - Brazil
Amazon is hiring a Regional RME Manager - Sub Same Day, IntlRME - LATAM - Brazil in São Paulo, Brazil. Level rates it ; you can apply on Amazon.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include reliability engineering, maintenance management and hvac r.
- Level classifies it as a lead role.
- Level lists 20,000+ other open roles at Amazon.
AI in this role
Own reliability, maintenance, and engineering operations across Amazon's Sub Same Day network in Brazil.
The Regional RME Manager — SSD Brazil will own reliability, maintenance, and engineering operations across Amazon's Sub Same Day (SSD) network in Brazil. This is a regional role responsible for building and scaling the SSD maintenance organization — covering cold-chain and HVAC-R infrastructure, co-located operations within existing Delivery Stations, and standalone facilities. The role includes budget ownership, maintenance planning, vendor management, remote monitoring of cold storage systems, and team development under the International RME framework (AMS - Amazon Maintenance System).
This is a highly ambiguous environment — the SSD program is rapidly evolving, with project scopes, timelines, and operational models still being defined. The successful candidate must be comfortable navigating uncertainty, proactively defining RME strategies where no playbook exists, and influencing cross-functional teams to ensure maintenance and reliability requirements are embedded into program decisions from the start.
Key Responsibilities:
- Own end-to-end building and facilities maintenance across all SSD nodes in Brazil — standalone and co-located within existing Delivery Stations
- Ensure a safe work environment applying Amazon Safety Policy, Permit to Work (PtW), LOTO standards, and VSOP procedures
- Lead equipment maintenance for cold-chain infrastructure (walk-in coolers, freezers, refrigerated display units), HVAC-R systems, conveyors, workstations, labeling machines, PLC control systems, and electrical systems
- Implement and operate remote monitoring systems for cold storage — temperature tracking, alarm management, and rapid response protocols to ensure food safety compliance and prevent temperature excursions
- Develop and deploy Preventive Maintenance routines aligned with AMS standards, with focus on cold-chain asset criticality
- Implement Condition-Based Maintenance (CBM) on critical cold-chain assets to advance toward predictive maintenance maturity
- Own the RME launch playbook for new SSD nodes — from Design for Maintainability reviews through commissioning and steady-state handover
- Scale RME coverage across a rapidly growing network, establishing cluster-based support models
- Manage 3rd party service providers through structured SLAs, KPI tracking, and regular business reviews
- Ensure cold storage food safety compliance — temperature monitoring, HACCP-aligned protocols, and regulatory requirements for perishable grocery, partnering with Grocery/Perishables and Quality Assurance teams
- Own the SSD RME budget for Brazil (OPEX and CAPEX), drive spare parts optimization, and coordinate vendor negotiations
- Actively participate in SSD project definition and design reviews — represent RME requirements in new node design, equipment selection, and operational model decisions. Have backbone to advocate for reliability and maintainability standards, even when priorities compete, always grounded in the impact to the end customer
- Define RME strategy for SSD in Brazil in a new environment
- Develop maintenance models, gearing ratios, vendor strategies, and technology roadmaps from scratch, adapting as the program evolves
- Partner cross-functionally with AMZL RME, SSD Operations, Grocery/Perishables, Real Estate, and Automation teams
- Provide immediate technical guidance to operations during critical events
- Be a leader within the group and across partner teams — positive, creative, and driven to find solutions in a fast-paced, high-ambiguity environment
Basic qualifications
- Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in distribution or manufacturing field with equivalent mechanical or electrical field
- Experience in facilities management, office management, corporate administrative services, or hospitality management
- Experience with a Computerized Maintenance Management System (CMMS)
- Experience managing, analyzing and communicating results to senior leadership
- Speak, write, and read fluently in English
- Experience applying AI tools to maintenance operations
- Industrial maintenance experience
- Direct leadership/supervisory experience
- Managing department spend and labor budgets, performing root cause analysis (RCA), and implementing continuous improvement (CI) experience
Preferred qualifications
- Master's degree, or Six Sigma Black Belt Certification
- Knowledge of statistical analysis
- Experience in design review process to incorporate electrical, mechanical, automation controls solutions to drive equipment reliability and standards
- Experience in automated conveyors systems and controls, electrical and electronic principles, blueprint and electrical schematic reading, CMMS programs, preventive maintenance procedures, industrial electrical, industrial controls , industrial electronics
- Experience leading network level/multi-site maintenance organizations
- Experience working with major MHE integrators
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we rate this
Regional RME Manager - Sub Same Day, IntlRME - LATAM - Brazil at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where reliability engineering was part of your work. What did you do?
- Tell me about a project where maintenance management was part of your work. What did you do?
- Tell me about a project where hvac r was part of your work. What did you do?
- Tell me about a project where cold chain was part of your work. What did you do?
- Tell me about a project where vendor management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Reliability Engineering, Maintenance Management, Hvac R, Cold Chain, and Vendor Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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