Regional Sr. HR Manager, NACF

Amazon is hiring a Regional Sr. HR Manager, NACF in Nashville, United States. It pays $153k-$207k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this HR role Little AI ●○○○: aI is not part of the work.
The listed pay starts 28% above the typical HR posting on Level.
Tools and skills the posting cites include human resources, leadership development and employee experience.
Level lists 21,000+ other open roles at Amazon.
The role was posted within the past two weeks.

AI in this role

Drive regional HR strategy, talent development, and employee experience initiatives as a Senior HR Manager for NACF PXT.

human-resourcesleadership-developmentemployee-experiencechange-managementstrategic-planning

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The Regional Sr. HR Manager is a key strategic partner on the (NACF) PXT team, bringing expertise in leadership development, employee experience, culture, and change management.

As a member of the region's senior leadership team, you will drive large-scale initiatives and lead through complex challenges. You'll build world-class HR teams that leverage data, predictive analytics, and high judgment to deliver excellence throughout the employee lifecycle. The Regional Sr. HR Manager translates PXT priorities into clear, actionable strategy at the regional level, strengthening leadership capability and building scalable practices that support long-term growth.

They bring high judgment and operational depth to complex challenges—from investigations to talent decisions—leading with clarity, empathy, and accountability. Through strategic workforce planning, risk mitigation, and hands-on leadership, they prepare PXT and Operations teams to meet evolving business needs. Grounded in data, trusted by partners, and focused on results, they create the conditions where both people and the business can thrive.

You will be expected to work onsite at an Amazon facility and regularly travel (approximately 50% to various locations), ensuring personal connection and hands-on leadership where needed.

Key job responsibilities
• Translate PXT priorities into clear, actionable strategies at the regional level. Drive operational excellence by strengthening leadership capability, improving the employee experience, and building scalable practices that support performance and long-term growth through data-driven insights and high judgment decision making.

• Partner strategically with senior leaders to plan and execute long-term talent goals and business priorities. Act as the primary HR business partner for business line Regional Directors, managing PXT as a business by achieving key operational, financial, and team goals while balancing short and long-term objectives.

• Lead, teach and develop high-performing PXT teams by setting vision, providing coaching, monitoring service levels, and holding teams accountable. Ensure effective succession planning, talent development, and performance management across the region.

• Drive organizational health and positive employee experience through regular site inspections, feedback mechanisms, and deep-dive analytics to identify emerging trends and potential risks. Implement data-driven action plans to improve attendance, enhance engagement, reduce attrition, and foster a thriving workplace culture while proactively addressing challenges across all sites

• Manage risk and compliance by anticipating trends, addressing employee relations issues, and ensuring adherence to policies and regulations. Partner with Legal and Employee Relations on sensitive cases and serve as an escalation point for complex issues.

• Lead change management and communications initiatives across the region, providing clear direction aligned with organizational vision. Act as the designated champion for organizational transformations and operational changes.

• Build and maintain strong partnerships with internal stakeholders (e.g., Centers of Excellence, shared services) and community partners. Serve as an external face for Amazon while fostering meaningful community relationships and initiatives.

A day in the life
Your day will be a dynamic blend of strategic leadership and hands-on problem-solving, balancing virtual management with on-site engagement across multiple locations. You'll drive strategic direction by leveraging advanced analytics and predictive insights to enhance organizational effectiveness and set long-term goals. A significant portion of your time will focus on coaching leadership teams and developing talent to ensure consistent delivery of excellence.

In your role, you'll maintain operational excellence by monitoring service levels, driving accountability, and managing critical escalations to maintain high performance standards. You'll partner with diverse stakeholders to create efficient, scalable solutions that achieve both people and business objectives while identifying and implementing innovative approaches to HR challenges, always with an eye on creating Earth's best place to work.

Crisis management and key decision validation will be crucial components as you address urgent issues impacting the workforce and business operations. Throughout your day, you'll seamlessly shift between immediate tactical needs and long-term strategic initiatives, using technology and data-driven insights to efficiently prioritize and manage your network's diverse requirements. Your role will demand both innovative thinking and operational rigor as you work to create meaningful impact across your region.

About the team
Amazon’s Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF) are fast-paced environments that utilize robotics, scanning machines, and computer systems that track and allow the delivery of millions of items (and smiles) to households daily.

NACF PXT is a talent cultivator where Amazonians gain a depth of experience and expertise nurtured to grow, flourish and thrive in other business lines across Amazon. Our HR Leaders provide strategic and tactical leadership direction, executing our people initiatives, providing internal customer support, and driving HR functional excellence and process improvement in locations with up to 6,000 associates. NACF's PXT teams are flexible, thoughtful, socially responsible, and are always planning for the future.

Basic qualifications

- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- 10+ years of human resources leadership, or 10+ years of leadership in operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, or manufacturing experience
- Experience supporting both hourly and salaried workforce
- Experience leading large-scale initiatives and organizational change across multiple sites/locations
- Experience in employee relations, risk management, workforce management and compensation management
- Strong data analytics skills with ability to drive decisions through HR metrics and insights

Preferred qualifications

- Master's degree, or MBA
- Knowledge of employment law, and policy compliance
- Experience leading and developing HR and Operations teams
- Experience leading HR operations across multiple business units or regional locations
- Experience in navigating sensitive employee relations matters and mitigating organizational risks
- History of implementing scalable initiatives that improve business outcomes
- Experience in full-cycle talent management, including workforce planning, talent acquisition, development, performance management, and succession planning
- Success building and executing strategies that enhance employee engagement and retention
- Ability to advance technology initiatives, including AI integration and emerging tools, to drive operational excellence and efficiency
- Experience coaching and developing senior leaders as a strategic HR business partner
- Demonstrated success supporting business operations across multiple locations and geographical regions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 153,100.00 - 207,200.00 USD annually

How we rate this

Regional Sr. HR Manager, NACF at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Regional Sr. HR Manager, NACF is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $153k-$207k a year.
The role is based in US, TN, Nashville.
The job was posted on October 14, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Human ResourcesLeadership DevelopmentEmployee ExperienceChange ManagementStrategic Planning

Also common in HR jobs at this level

AWS AI agents Computer vision SQL Generative AI Machine learning

Pay

This job starts at: $153k
Typical HR job: $120k

This posting starts 28% above the typical HR job. See HR jobs

Questions you could be asked

Tell me about a project where human resources was part of your work. What did you do?
Tell me about a project where leadership development was part of your work. What did you do?
Tell me about a project where employee experience was part of your work. What did you do?
Tell me about a project where change management was part of your work. What did you do?
Tell me about a project where strategic planning was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Human Resources, Leadership Development, Employee Experience, Change Management, and Strategic Planning. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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