Reliability Engineer, Product Reliability

Amazon is hiring a Reliability Engineer, Product Reliability in Hanoi, Vietnam. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include reliability engineering, failure analysis and dfmea.
Level classifies it as a mid-level role.
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AI in this role

Lead reliability engineering and NPI activities for hardware products from design through mass production.

reliability-engineeringfailure-analysisdfmeanpi

This is a Reliability Engineering role. While Reliability testing is one component of the work, this role is fundamentally about driving product reliability from design through mass production. The ideal candidate brings a strong engineering design background and applies that expertise to ensure robust, field-ready products.
We are looking for an engineer who:
• Thinks like a designer — understands how design decisions impact long-term reliability
• Acts like a project leader — drives issues to resolution across teams and geographies
• Bridges design and manufacturing — ensures reliability intent is preserved from concept through mass production
If you have a design engineering background and are passionate about building reliable products at scale, this role is for you.

Key job responsibilities
The Reliability Engineer will lead reliability engineering and operations activities throughout the device execution phase. This role works closely with the core team and contract manufacturers (CM/ODM) to manage system NPI builds and reliability qualification in China, as well as conducting and driving failure analysis for issue resolution.
Key Responsibilities:
1. Design Collaboration (Early Phase): Partner with the design team during early program phases to contribute to design reviews, DFMEA, and design improvements — leveraging reliability insights to influence product architecture and robustness.
2. NPI Build Management: Manage system engineering builds in Asia, serving as the reliability representative to ensure builds meet qualification standards.
3. Reliability Validation Oversight: Manage contract manufacturers to ensure correct and on-time reliability test execution, while maintaining test integrity and data quality.
4. Progress Reporting & Issue Tracking: Report reliability execution progress and issues; track issues from creation through to closure with clear ownership and timelines.
5. Failure Analysis & Corrective Action: Drive and cooperate with cross-functional teams (EE, ME, firmware, quality) on root cause analysis and corrective actions for issues discovered during testing.
6. NPI-to-MP Transfer: Manage the transition from NPI to mass production, ensuring consistent reliability qualification testing and stable reliability levels across different manufacturing sites.
7. Sustaining Support: Support factory escalations, post-ramp qualification activities, and component-level reliability assessments.

Basic qualifications

- • Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, Materials Engineering, or related fields.
- • 3+ years of experience in electrical or mechanical design engineering, reliability engineering, or reliability project management.
- • Design background is a significant plus — candidates with hands-on product design experience who want to apply that knowledge to reliability will be highly valued.
- • Solid understanding of product reliability testing methodologies and lifetime evaluation.
- • Strong technical problem-solving skills with demonstrated experience in failure analysis techniques.
- • Excellent English written and verbal communication skills.
- • Strong teamwork and collaboration skills; team leadership experience preferred

Preferred qualifications

- Experience in product development with a proven track record of delivering high-volume consumer electronic devices to market.
- Hands-on experience with failure analysis techniques to isolate root causes for EE or ME issues (e.g., cross-section, CSAM, X-ray, electrical characterization).
- Proficiency in reliability and statistical methods — able to perform data analysis, risk assessment, and lifetime forecasting (e.g., Weibull analysis, accelerated life testing models).
- Experience working with high-volume manufacturing sites in Asia, ideally with multiple OEM/ODM partners.
- Experience cross-functionally managing diverse groups of engineering, operations, and product management professionals — proficient at creating and tracking complex development schedules and managing issue resolution.
- Background in consumer electronics (audio, wireless devices, IoT, or connected devices preferred).
- Solid understanding of product development phases (EVT/DVT/PVT/MP).
- Strong communication and leadership skills with the ability to influence cross-functional stakeholders.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Reliability Engineer, Product Reliability at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Reliability Engineer, Product Reliability is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in VN, Hanoi.
The job was posted on August 28, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Reliability EngineeringFailure AnalysisDfmeaNpi

Questions you could be asked

Tell me about a project where reliability engineering was part of your work. What did you do?
Tell me about a project where failure analysis was part of your work. What did you do?
Tell me about a project where dfmea was part of your work. What did you do?
Tell me about a project where npi was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Reliability Engineering, Failure Analysis, Dfmea, and Npi. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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